April Green Email & Phone Number

Shawnee, Oklahoma, United States

Richardson, Texas

Sherman/Denison, Texas Area

Collected customer feedback and made process changes to exceed customersatisfaction goals. Provided accurate and appropriate information in responseto customer inquiries. Demonstrated mastery of customer service call scriptwithin specified time frames. Formulated and enforced Service Center policies,procedures and quality assurance measures.

I was the Test Probe Data Clerk for Dallas Semiconductor. I kept up with all the Fab Inventory Reports before they became automated. I also filed the Fab travelers and test probe reports.

Maintained records for the department.Shipped material to International sites.Ran Parametric Test Equipment.Help to start the Backgrind and Backside Lamination Department.Trained fellow employees to enable them to run the Backgrind and Backside Lamination Department.Received a Saved Material Award which saved the company money because it prevented scrap material.

Worked in the print room making copies of prints from plots and microfilm cards. Did some data entry on computer and filing and answering phones and taking orders from the other sites for prints.Worked in the computer department responsible for trouble-shooting different computer problems. Did some very basic trouble-shooting.

Aas, Office Systems Technology

Degree, Veterinarian Assistant

Degree, Medical Administrative Assistant

General