April Dugan Email & Phone Number

Greater St. Louis Area

• Assisted in coordinating various external marketing and internal communication activities• Provided lead support and direction to Graphic Designers and Marketing Coordinators• Was responsible for executing a variety of activities including customer communications, email campaigns, public relations, trade shows and events, promotions• Assisted with developing marketing strategies• Managed and collect annual and monthly sales production• Presented marketing presentations and develop various marketing campaigns with Loan Officers and referral partners• Assisted with creation, writing, and maintenance of e-communications such as social media, email templates, and other company related marketing materials• Utilized various systems including CRM/CMS databases• Was responsible for creation, implementation and maintenance of a variety of activities including customer and recruiting communications and social media campaigns• Executed marketing presentations in an effort to assist in the recruitment of potential referral partners• Carried out social media efforts including reporting on the success of past/present campaigns• Managed, monitored, and curated organic posts for social media profiles including: Facebook, Twitter, Instagram, LinkedIn, etc• Assisted in coordinating of a variety of social media marketing requests• Worked with legal and compliance to submit approved collateral for distribution

Saint Peters, Missouri

• Organized and planned activities for students• Implemented effective discipline procedures• Provided student leadership over-site during indoor and outdoor recess• Monitored the safety and ensured a harassment free environment of students at all times• Maintained playground equipment and replenished supplies as needed

Saint Louis, Mo

▪ Worked as Project Manager throughout the implementation process; maintained a clear channel of communication between the client and transition team to confirm projected timeline was met▪ Created and submitted documents for the scope of each project within a specific timeframe▪ Met with internal team weekly to review financials and metrics; composed project improvement plan to achieve successful results▪ Provided on-site training of application software with users to ensure their complete understanding of system operations▪ Drove new business by working leads from an in-house database and generate new leads through networking and referrals▪ Delivered executive-level sales presentations, created proposals, and collaborated with leadership to develop new business and marketing strategies▪ Researched the industry and market conditions to understand the challenges or upside each prospect may be facing▪ Collaborated with the marketing department to build the brand and communicate the value proposition

Lake St. Louis, Mo

▪ Managed store operations, led and trained retail team to exceed productivity goals and sales forecasts▪ Supervised sales and support staff, prepared work schedules and assigned tasks▪ Reviewed financials, evaluated staff productivity, and determined areas needing cost reduction and program improvement▪ Implemented and executed programs to grow sales and limit losses.▪ Coached associates in meeting client expectations and build loyal customer base▪ Credited for planning and executing “Company Standards of Excellence” across all departments▪ Awarded “Ensemble Award” for outstanding quarterly sales goal achievement for 2014 Q3 & Q4▪ Honored with “Encore Award” for Sales Goal Achievement for Mar.‘13, Aug.- Dec.’14, and Jan.‘15

Chesterfield, Mo

• Managed all product sales, cash transactions, visual merchandising, extensive customer interaction, inventory tracking and cost controls for a $1 million location• Hired, trained, motivated and supervised a team on all products and operating procedures• Refined business strategy to maximize opportunities and generate additional store volume by establishing sales goals, managing budgets, and devising sales forecasts• Developed associates through an individualized approach by matching talent with tasks and delegating challenging assignments• Educated team on marketing initiatives, product knowledge/placement, and lifestyle concepts

Greater St. Louis Area

• Promoted robust solutions to prospects by building rapport and relationships, identified opportunities through cold calls to target specific organizations, provided personalized attention to key decision makers• Devised innovative sales strategies and account plans to ensure success in building new business• Researched assigned territory to identify potential new accounts to generate appointments and sales• Met or exceeded rigorous sales expectations through phone-based full-cycle solution sales• Effectively promoted and presented solutions to senior management

Maryland Heights, Mo

• Recruited by this exclusive Anheuser-Busch Distributor to oversee sales/distribution for a portfolio of products for a large territory throughout Missouri• Answered client questions, resolved issues, and won new accounts• Identified and cold called prospects, providing new product samples to demonstrate product quality• Consistently exceeded team quota by 15-19% each month in 2011 and by 3-5% each month in 2009 and 2010• Played key role in closing high dollar sales account with Fort Zumwalt School District, servicing five High Schools and four Middle Schools

• Managed operations and sales of 13 stores in TX/LA/MS with revenues exceeding $14.5M annually• Evaluated daily and weekly district sales volume• Recruited, hired, trained and promoted management candidates• Increased district sales ranking from 8th to 5th Place in six months• Drove process to decrease District Shrink from 6.5% to 4.5% in six months• Honored with for achieving Top YTD District Average Dollar Sale / Units per Customer sold in 2008• Served as District Training Manager and trained nine new managers for three new store openings in 2006