• Elicited requirements, conducted gap analysis, and produced documentation necessary to support development for a SaaS solution supporting various government entities• Partnered with implementation teams, government contacts, and subject matter experts to identify opportunities for product improvement• Supported production releases• Managed project progress toward delivery dates

• Maintained product backlog for mobile (Android and iOS) and web application supporting consumer wellness wearable devices • Managed project efforts and delivery for multiple teams, encompassing more than fifty people on three continents• Managed web and mobile application launches supporting product and feature launches for Index Smart Scale, TruSwing, vivoactive HR, vivoactive 3/vivoactive 3 Music/vivoactive 3 Music (Verizon), vivofit 3, vivosmart HR, vivosmart HR+, vivosmart 3, vivosmart 4, vivosport, vivomove, and vivomove HR• Partnered with product management and device teams to define new product features• Developed documentation standards for Engineering Business Analysts• Effectively communicated technically complex issues and risks to stakeholders with varying degrees of technical understandings• Managed timelines, roadmaps, and staffing plans for the teams to ensure that business needs would be met

• Maintained product backlog for a multi-million dollar public-facing applicant enrollment system• Managed production push cycles through collaboration with developers, quality assurance testers, and system administrators• Partnered with operations program management to identify new feature opportunities, defects, and opportunities for system refinement• Initiated and implemented product enhancement and maintenance processes resulting in system stability improvements

Contracted to Jack Henry and Associates• Elicited business requirements, analyzed existing systems, and identified business rules• Reviewed regulatory documentation for impact to system design needs• Developed documentation standards• Defined and documented functional requirements for system redesign • Designed and prototyped new system user interface