April O'Brien
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April O'Brien Email & Phone Number

Customer Success Advocate | Proactive Problem Solver | Self Directed | Collaborative Leader | Passionate About Customer Success | Detail Oriented | Goal Driven Learner at Novata
Location: Norfolk, Virginia, United States 5 work roles 2 schools
1 work email found @idagent.com 3 phones found area 410 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email a****@idagent.com
Direct phone (410) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Customer Success Advocate | Proactive Problem Solver | Self Directed | Collaborative Leader | Passionate About Customer Success | Detail Oriented | Goal Driven Learner
Location
Norfolk, Virginia, United States

Who is April O'Brien? Overview

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Quick answer

April O'Brien is listed as Customer Success Advocate | Proactive Problem Solver | Self Directed | Collaborative Leader | Passionate About Customer Success | Detail Oriented | Goal Driven Learner at Novata, based in Norfolk, Virginia, United States. AeroLeads shows a work email signal at idagent.com, phone signal with area code 410, and a matched LinkedIn profile for April O'Brien.

April O'Brien previously worked as Onboarding Associate at Novata and Channel Success Manager at Kaseya. April O'Brien holds Communication Arts, Bachelor Of Science, Radio, Television, Film from James Madison University.

Company email context

Email format at Novata

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{first_initial}{last}@idagent.com
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AeroLeads found 1 current-domain work email signal for April O'Brien. Compare company email patterns before reaching out.

Profile bio

About April O'Brien

As a Customer Success Manager with over 5 years of experience, I am passionate about helping businesses succeed. I have a proven track record of increasing customer satisfaction and retention through a combination of technical interpretation, relationship building, and problem-solving skills.In my previous role at Kaseya (ID Agent), I managed a portfolio of over 350 partners in the cybersecurity, compliance, and vulnerability domains. I collaborated with multiple departments to ensure the partners' needs were met and delivered an excellent customer experience. I also developed a training process to onboard new Customer Success Managers for a growing tech start-up. I am skilled at using CRM, marketing, and SaaS tools, such as Salesforce, Hubspot, Teams, and Excel.I am currently looking for a new opportunity where I can use my skills and experience to help businesses achieve their goals. I am particularly interested in working in the SaaS or technology industry, as I enjoy learning about new trends and innovations. I am a highly motivated and results-oriented individual with a strong work ethic. I am also a team player and I am able to work effectively with others to achieve common goals. Having recently moved back to Norfolk to be closer to family, I am looking for my next Customer Success Manager adventure.

Listed skills include Marketing, Public Relations, Social Media, Advertising, and 45 others.

Current workplace

April O'Brien's current company

Company context helps verify the profile and gives searchers a useful next step.

Novata
Novata
Customer Success Advocate | Proactive Problem Solver | Self Directed | Collaborative Leader | Passionate About Customer Success | Detail Oriented | Goal Driven Learner
AeroLeads page
5 roles

April O'Brien work experience

A career timeline built from the work history available for this profile.

Onboarding Associate

Current

Norfolk, Virginia, United States

The mission is to empower private markets to make the world a better place with measurable sustainable business practices measuring metrics for environmental, sustainable, and governance. My part is to help the client with their reporting or their reports with the Novata platform...think of it as a gathering and reporting tool to make businesses better..

Sep 2023 - Present

Channel Success Manager

Annapolis, MD

May 2019 - Sep 2023

Channel Success Manager

Remote: Annapolis, MD

  • Collaborated with partner accounts around the world for SaaS programs for Cybersecurity, Compliance, Vulnerability for a 99.17% customer retention rate in 2023 and delivering an excellent customer experience
  • Interacted with multiple departments including billing, account management, technical support, product development to solve issues and facilitate the growth of partners
  • Organized methodology for tracking metrics for ongoing outreach to partners to ensure their needs were met and… Show more
  • Organized methodology for tracking metrics for ongoing outreach to partners to ensure their needs were met and tracked through various systems (Salesforce, Hubspot, Teams, and Excel when needed)
  • Met and exceeded evolving KPI's as company changed and expanded
  • Developed CSM training for start-up (ID Agent) for Partner Success Team
Apr 2018 - Jun 2019

Director Of Sales & Marketing

Annapolis, Maryland

Growing this 45-year-old family business was fun! Organizing and launching six new websites to drive business to all 5 brands at Watermark. Multi-tasking to keep sales, marketing, operations flowing smoothly with clear, concise communication. Innovations in event management system, online ticketing, internal systems to increase productivity without.

Dec 2010 - Dec 2017

Vice President

Landmark Marketing

Annapolis, Maryland, United States

After joining Landmarks in a remote sales role, I shifted to a marketing role and then became key operations person. Managing an office of 10 including 3 production departments as well as working with remote sales team. Added CRM, new accounting and reporting procedures (QuickBooks), upgraded field tools (laptops, phones). Streamlined presentation and.

Sep 2002 - Sep 2010
2 education records

April O'Brien education

FAQ

Frequently asked questions about April O'Brien

Quick answers generated from the profile data available on this page.

What company does April O'Brien work for?

April O'Brien works for Novata.

What is April O'Brien's role at Novata?

April O'Brien is listed as Customer Success Advocate | Proactive Problem Solver | Self Directed | Collaborative Leader | Passionate About Customer Success | Detail Oriented | Goal Driven Learner at Novata.

What is April O'Brien's email address?

AeroLeads has found 1 work email signal at @idagent.com for April O'Brien at Novata.

What is April O'Brien's phone number?

AeroLeads has found 3 phone signal(s) with area code 410 for April O'Brien at Novata.

Where is April O'Brien based?

April O'Brien is based in Norfolk, Virginia, United States while working with Novata.

What companies has April O'Brien worked for?

April O'Brien has worked for Novata, Kaseya, Watermark, and Landmark Marketing.

How can I contact April O'Brien?

You can use AeroLeads to view verified contact signals for April O'Brien at Novata, including work email, phone, and LinkedIn data when available.

What schools did April O'Brien attend?

April O'Brien holds Communication Arts, Bachelor Of Science, Radio, Television, Film from James Madison University.

What skills is April O'Brien known for?

April O'Brien is listed with skills including Marketing, Public Relations, Social Media, Advertising, Marketing Communications, Sales, Leadership, and Event Planning.

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