April O'Donnell Email & Phone Number

Remote

• Researches and writes trivia questions and affirmations for the Question of the Day game on Amazon's Alexa
• Provides QA for the guess-that-song game Song Quiz using Retool
• Curates genre-specific playlists for Song Quiz using Spotify
• Writes tidy yet exciting descriptions for items in The Price is Right
• Updates content libraries to match high-quality standards and brand tone
• Technologies used: JIRA, Asana, Slack, Retool, Spotify

Remote

• Provided exceptional customer service via phone and email, addressing inquiries related to registration, enrollment, billing, and scheduling
• Supported parents and teachers with compassion and reliable administrative assistance
• Conducted research on over 50 school districts for flyer distribution and fostering client connections

New York City Metropolitan Area

• Developed 300+ actor demo scenes at REELARC, managing the process from initial concept to final script
• Authored FAQs, canned responses, promotional materials, and an explainer script for Actors Launchpad
• Provided training on self-tape audition best practices, troubleshooting, etc., for new hires
• Implemented exceptional customer service through email, phone, and Live Chat interactions

Greater New York City Area

• Managed administrative and clerical tasks, reception duties, data entry, and facility upkeep
• Previous roles at Market Axcess, Public Equity Group, Barnes & Noble Nook, and Landor involved reception, administrative assistance, and facilities management

• Top-rated Dog Boarder in the area with 20+ 5-star ratings
• Established in-home dog boarding service via Rover
• Achieved a repeat client rate of 20%"April is the best dog sitter I've ever had! She was kind, caring and very helpful when she boarded Shayna. She worked hard to make sure Shayna was pampered and I am going to reach.

New York, New York

• Managed guest admissions and engaged with potential guests
• Boosted gift shop revenue by 25% through Squarespace and provided training for new staff
• Delighted visitors with engaging pop-up shop tours, exceeding expectations

New York, NY

• Instructed yoga classes and provided guidance to students; conducted training for new teachers and trainees
• Managed front desk operations pre and post classes
• Oversaw studio maintenance including opening/closing tasks, donation collections, and cleaning duties

Greater New York City Area

• Managed stock room inventory for cosmetic products and packaged time-sensitive orders on a daily basis
• Led 5 concurrent shipping projects
• Handled completion and filing of expense reports

New York, New York, United States

Provided excellent customer service via email and phoneOptimized office tasks: scanning, filing, data entry, and phone etiquetteAccelerated events including auditions/callbacks, orientations, and film screeningsWrote copy for scheduled MailChimp emails

Executed the creation and mailing of 500+ Spring Gala invitations, donor thank you letters, and conducted donor researchInstituted excellent customer service via email and phone Secured exclusive restaurant reservations and scheduled MailChimp emails

Greater New York City Area

Producer for the 24 Hour Plays Nationals at The New School for Drama Assistant Director for the 24 Hour Plays on BroadwayAdvised actors, directors, and writers throughout the 24 Hour plays methodOrchestrated communication with costume and prop departments during productionTroubleshoot technical issues including Wi-Fi and printer accessTroubleshoot wi-fi.

Succasunna, NJ

• Exceeded health and safety standards with thorough cleaning strategies
• Maintained well-stocked and sanitized rooms for massage therapists and estheticians
• Conducted spa tours for new clients, managed appointments, and maintained client files

Bfa, Dramatic Arts, Acting & Writing

Activities and Societies: The New School for Drama Main Stage of An Enemy of the People by Henrik Ibsen, adapted by Arthur Miller Led.

Undeclared/Drama, Acting, English, Sociology, Theatre History, Movement, Voice

Activities and Societies: Dramatic PerformancesI took classes at this college my senior year (which gave me high school and college.

High School, Multimedia And Theatre

Activities and Societies: •Multimedia major: visual design, movie production, writing/performing arts •Theatre minor: acting, technical.

High School, Multimedia And Theatre

Activities and Societies: Academy for Visual and Performing Arts, Poetry Club, Drama productions, Multimedia Film Productions3 years of.