April P. Email & Phone Number

Phoenix, Az, Us

Tempe, Arizona, United States

● Extend the W. P. Carey School's Business Career Services Center's reach to serve 20K+ business students on an annual basis via online, on-demand content and comprehensive project management● Coach students from across degree programs and class years, providing services when needed to ensure students have ample access to 1:1 appointments● Serve on the leadership team to influence overall career services strategy and execution of initiatives● Ensure students across all W. P. Carey programs have access to curated career content 24/7● Create annual plan alongside each Career Coach to map content that aligns with individual program design and key initiatives, including channels, timing, promotion, and influencing campaigns● Consult with employer engagement teams to share out, highlight, and promote upcoming events● Integrate, organize, tag, and promote digital written/audio/video content, tools, and resources to relevant online communities, managing and launching pages within the uConnect platform that align● Maintain ownership of the editorial process, launching proprietary content, as well as research, source, curate, review, and procure available content from 3rd party and campus sources to share out● Utilize online career development resources including: uConnect, Handshake, Interstride, and Canvas● Manage relationship with uConnect vendor, reporting any site, integration, or widespread tagging issues, as well as collaborating on site enhancements and redesigns, and providing recommendations on new features● Analyze data to identify trends and learn what content has been effective, reporting out findings

Tempe, Az

●Taught courses including Job Search Strategies, Career Leadership, and the FT MBA Internship course● Provided detailed, constructive, and supportive feedback to build resilient and adaptable career management skills

Tempe, Az

● Led team of career professionals coaching all W. P. Carey School of Business Specialized Masters programs after serving as team lead in Sr. Assistant Director role--in recognition of leadership, organization, communication, and project management skills paired with expertise in Specialty Masters career management ● Adjusted traditional face-to-face model of coaching to accommodate and support new virtual demands amidst Covid-19● Recruited, trained, supervised, and built expertise in Specialized Masters Graduate Coaching team tasked with graduate career program management and career coaching for over 600 students in MSBA, MSFIN, MSISM, and MRED master's programs● Advised caseload of 150+ students in two graduate level masters programs as designated MACC/MTAX Career Coach

Tempe, Az

● Led Specialized Masters Coaching team, ensuring quality, targeted services for diverse populations of students in Specialized Graduate Degree programs including Taxation, Accountancy, Global Logistics, Real Estate Development, Finance, Management, Information Management, and Business Analytics ● Managed team of up to 30 Graduate Assistants serving in Project Management, Analytics, and Peer Coaching roles within the Business Career Center● Served on the Campus Situational Response team to help defuse critical situations● Developed programming and teach workshops on all career topics throughout the year● Met one-on-one as well as one-to-many to discuss resumes, cover letters, job search techniques, interviewing, networking, career decision making, and offer negotiation

Tempe, Az

● Improved Employment Outcomes by more than 12% by working closely with students and faculty, addressing unique needs and concerns, and adding targeted, innovative programming ● Provided one-on-one and one-to-many coaching sessions to graduate business students in the areas of career planning, preparing application materials, job search, networking, negotiation, and career decision-making● Provided coaching to students in Specialized graduate degree Programs including Master's of Taxation, Accountancy, Real Estate Development, and Finance, as well as previously Full Time MBA ● Created, managed, and facilitated career development workshops, panels, and events● Promoted student engagement and participation in career center events and services● Developed and maintained relationships with employers who engage in On-Campus Recruiting● Collaborated cross-functionally with other units, academic centers, and departments to reach joint goals and initiatives

● Consult with clients on job search strategy, market research, skill development, ATS optimization, resume and cover letter writing, interview preparation, and offer negotiation. ● Review and write resumes, providing edits ranging from finishing touches to full-scale rewrites● Provide professional development training to combat burnout and maximize employee satisfaction ● Facilitate interactive group/1:1 Knowdell Values and Skills Assessments ● Make Career Management more manageable through a full suite of career services

Responsibility Included 20 States And 48 Branch Offices Across The United States

● Led Talent Management initiatives, ensuring the Region recruited, grew, and properly managed key talent within a dynamic organizational structure● Received Promotion from Regional Audit and Compliance Specialist● Managed the Region's relationships with recruiting platforms and resources● Oversaw Safety and Worker's Compensation programs, ensuring OSHA standards are not only met but exceeded to ensure highest levels of employee safety● Audited Region, Area and Branch files and functions to confirm company policy & legal compliance across 20 states and 11 Areas● Conducted analysis of HR performance and data, implementing corrective action as needed● Ensured compliance with FLSA and other applicable statutes and regulations related to HR● Advised employees on HR policies, programs, and procedures● Designed and implemented training programs for operations and HR staff, ensuring the success of Region initiatives

Phoenix, Arizona Area

● Provided oversight of HR Policies and procedures within Region of 11 states and 5 Areas● Audited Region, Area and Branch files and functions to confirm company policy & legal compliance● Conducted analysis of HR performance and data, gathered data, and assisted in implementing corrective action● Ensured compliance with FLSA and other applicable statutes and regulations related to HR● Advised employees on HR policies, programs, and procedures● Served as key trainer and subject matter expert regarding the Learning Management System Plateau for the Rocky Mountain Region

Phoenix Az

● Administered Applicant Tracking System (ATS), providing support and guidance on its proper use● Provided administrative support to VP Human Resources, Controller, VP Sales and Region President● Coordinated training events and employee development programs utilizing various technology mediums● Processed Expense Reports and Accounts Payable● Audited local branches to ensure company and regulatory compliance

● Advised clients on effective recruiting strategies to attract the best talent possible● Managed online sales, marketing, postings, and client service for all eCommerce sites● Investigated new registrations to detect and prevent fraud● Audited all company sales daily to ensure accuracy, as well as provide training to employees struggling● Worked with clients to maintain acceptable account balances; performed collections activities as needed● Utilized QuickBooks, Great Plains, Salesforce, and the full Microsoft Office Suite to accomplish tasks● Contributed high-level editing capability to assist with site launches and promotional materials● Operated online chat as well as email and phone support, providing exceptional client service● Served as dedicated point of contact to top value, multi-local subscription clients

● Worked with employers to post phenomenal ads & provide unmatched client service● Utilized Salesforce to build, maintain, and grow an opportunity pipeline● Performed needs analyses to discover and offer best possible solutions to meet client needs● Mentored and assisted co-workers with skill development and overall professional growth● Assisted job seekers attending Career Expo events with their resumes and job search skills

● Optimized online content for job seekers, search engines, and Jobing.com● Worked with Excel to produce spreadsheets with meaningful and easily utilizable data that would be used to report out on outcomes● Maintained flexibility to transition between multiple tasks & projects● Collaborated with internal clients across the organization to assess content needs and develop relevant and timely written and video content● Provided online and over-the-phone training to video, sales, and community relations teams● Performed audits of current online content and designed processes to control & improve it, utilizing Search Engine Optimization (SEO) to provide optimum tagging and ensure client visibility and access to the most relevant content

Nationwide

● Assisted recently outplaced individuals from a wide range of industries and career levels with job hunting skills and resume updates. ● Ensured all clients had the tools and resources needed to identify new opportunities, connect with hiring professionals, submit impressive application documents, and interview effectively to secure competitive offers.● Contributed high editing capabilities to assist with site launch and portal maintenance/updates.

● Partnered with job seekers of all ages and at various stages in their careers● Followed up with job seeker and employer clients to ensure optimal levels of satisfaction● Listened to client goals and suggested innovative solutions, creating paths to reach them● Began employer outreach at the center, developed community partnerships, and promoted awareness● Collected employment data and ran analyses to determine current trends and adjust programs accordingly● Continued to develop, improve, and disperse workshop materials● Taught employment focused classes● Consulted with employers to improve interviewing, recruiting, and retention strategies● Educated and trained employers to ensure legal and supportive work environments● Connected job seekers to appropriate employer vacancies, enabling mutually beneficial placements● Solicited and wrote accurate and effective job postings

● Internally administered and coordinated the Governor’s Summer Job Hunt Grant Program in Mesa County, CO● Educated and trained employers to ensure a legal and supportive work environment for youth● Actively pursued employer job orders in areas matching job seeker interests● Guided job seekers through career exploration and pointed out current opportunities on their paths● Partnered with community organizations and local schools to share resources and coordinate events● Worked one-on-one with youth, adults, current students, and community employers● Provided customized career counseling to diverse job seeker groups through a variety of channels● Designed, facilitated, and taught youth, student, and adult focused classes and workshops

● Rotated through Training, Compensation, Benefits, Employment, Communication, Employee Relations, and Project Management Departments● Took an active role in the projects, challenges, and culture of the organization● Interviewed nearly 300 applicants for The Palazzo opening● Utilized AS 400, HR Logix, and Microsoft Project to accomplish tasks● Cemented the importance of exceptional customer service—incorporating it into my work ethic

● Leveraged community resources to provide quality services to at risk youth & families● Assisted with the development of self-help, social, interpersonal, and academic skills● Observed and recorded client progress while advocating for client needs● Served as a role model and provided a warm, encouraging, and supportive environment

Master Of Education - Med, Educational Psychology: Human Relations, 4.0 Gpa

Activities and Societies: Graduate Student Government: Elected Community Campuses Representative Summa Cum Laude ~ 4.0 GPA

Certificate Of Global Advocacy

The Global Advocacy Certificate Program (GACP) is for those who wish to cultivate a globally-minded campus. By attending a series.

Counseling Psychology, 4.0 Gpa

Training Certification, Civil Treatment Courses

Training certification focused on pedagogy approach to student learning and classroom leadership. Received certification to teach Civil.

Internal Management Development Program/ Internal Mba, Business

Internal Program Internal MBA built from Harvard, Stanford, Berkeley and Kellogg Schools of Business curriculum and materials.

Bba, Human Resource Management, International Studies

Activities and Societies: President of the Society of Human Resource Management Student Chapter. National Competitor - Phi Beta Lambda..