Alyssa Gonzalez Email and Phone Number
Alyssa Gonzalez work email
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Alyssa Gonzalez personal email
Humans are incredible! We’re unique, we’re evolving and we are in this together!Born a social butterfly, I always sought out deep social bonds, and prided myself on being a good friend to others and the world! I spent my career honing in on that focus, starting with customers in the hospitality industry where I spent over a decade working at prestigious hotel locations, holding leadership positions and learning A LOT along the way about how to deal with humans on both sides of the counter. As my catalog of interpersonal problem solving strategies grew, my heart lit up thinking of how these skills could further be applied to help others beyond my department.My propensity for growth and desire to better serve my team, lead me to complete my bachelors degree in business administration. Providing formal backing to my professional experience, and adding tinder to my passion for service and knowledge. A fire still burning bright today!🔥When I am not serving humans at work, I am serving the human within, with hobbies such as hiking, stand up comedy, and all things water recreation (lounging in hot springs included).Looking to make connections, and find my home in a team where we can all productively be humans together!
Regal Hospitality Inc.
View- Website:
- regalhospitalityinc.com
- Employees:
- 26
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Dual Assistant General ManagerRegal Hospitality Inc. 2023 - PresentColorado Springs, Colorado, United States -
Human Resources ManagerThe Epic Remedy 2021 - 2022Colorado Springs, Colorado, United States-Maintained staffing levels for each department, identifying opportunities to maximize efficiency, and achieve peak performance from all positions-Developed a Microsoft Excel formulated system, to continuously track and analyze department trends, in order to present summarized data, fostering an informed decision making process-Administer payroll and benefits, to a varied workforce ranging from agricultural to retail workers; ensuring clear communication and compliance-Lead company sponsored activism projects, spearheading involvement with local charities, including organizing events that involve both employees and customers-Created a visually aided guidebook presentation, charismatically connecting employees with crucial information to foster a knowledgeable, safe and productive workforce-Plan and execute efforts related to engagement and talent acquisition, working with leaders to better understand their teams and find creative ways to inspire and motivate -
Human Resource CoordinatorWyndham Hotels & Resorts Jun 2021 - Nov 2021Colorado Springs, Colorado, United States-Fulfilled recruitment needs, including managing company’s Indeed profile, conducting interviews and processing background checks; ensuring talent is identified and secured-Processed online onboarding paperwork ensuring documents are sent and received by the candidate, troubleshooting technologies as needed to provide an efficient onboarding experience-Resolved a variety of employee and managerial concerns daily including fielding questions on benefits, training, and compensation, improving employee morale, and building trust-Maintained relationship with business partners in education, conducting tours and providing personalized coaching for aspiring hospitality students, strengthening company ties in the community, and building a pipeline for future talent-Filed employee documents, in an organized and accessible manner per company policy -
Front Office ManagerWyndham Hotels & Resorts 2018 - 2021Colorado Springs, Colorado, United States•Performed interviews, administered discipline notices, and completed performance evaluations, constructing a highly skilled and accountable team•Developed, implemented, and oversaw the execution of a comprehensive training program for all departmental positions; ensuring team members were onboarded and educated in accordance with brand standards•Managed office and hotel operations including troubleshooting technologies, assigning daily duties, and ordering office supplies; in an effort to maintain an efficient and operative business•Collaborated with Human Resources Manager to manage payroll, including approving hours and applying time off ; ensuring compliance with Federal and State Labor Laws•Led departmental presentations concerning guest feedback; to create awareness and improve quality•Filed employee status documents, in an organized and accessible manner per company policy•Resolved a variety of employee and guest concerns daily, improving employee morale and customer reviews -
Spa SupervisorThe Broadmoor 2015 - 2018Colorado Springs, Colorado, United States•Supervised and trained the Spa Concierge Team to ensure guest reservation and billing was in compliance with Forbes Five Star Standards•Managed the recruitment and interview process for Spa Concierge Role; ensuring skilled and professional employees were onboarded•Completed and distributed daily reports of all spa operations, resulting in seamless communication and execution of brand standards across the department -
Front Desk AgentCapri Hospitality Management 2014 - 2015Colorado Springs, Colorado, United States•Implemented a new upgraded check in process for InterContinental Hotel Group rewards club members, leading to a boost in customer loyalty and guest experience•Fulfilled manger on duty role in the absence of Front Office Manager, including tasks such as staff scheduling, billing adjustments and service recovery; ensuring expectations are withheld and employees/ guests are supported•Monitored guest feedback on social media and rating sites, improving our property’s overall ratings and guest engagement -
Front Desk AgentFirst Hospitality Group 2013 - 2014Itasca, Illinois, United States•Collaborated with Food and Beverage, Rooms and Sales departments in a full-service hotel environment to ensure cohesive and personalized service throughout the guest experience•Balanced inventory and adjusted rates to achieve revenue management goals, protecting our rate integrity and avoiding an over sell of inventory -
Front Desk AgentPillar Hotels & Resorts 2012 - 2013Downers Grove, Il●Managed all aspects of front-of-house operations including guest arrivals and departures, billing, reservations, and transportation services; ensuring guest are supported during all facets of their stay●Maximized room revenue by upselling premium rooms and collaborating with the Sales team to achieve revenue management goals
Alyssa Gonzalez Skills
Alyssa Gonzalez Education Details
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Concentration In Human Resources Management -
Hospitality Administration/Management
Frequently Asked Questions about Alyssa Gonzalez
What company does Alyssa Gonzalez work for?
Alyssa Gonzalez works for Regal Hospitality Inc.
What is Alyssa Gonzalez's role at the current company?
Alyssa Gonzalez's current role is Hospitality & Human Resources Graduate & Professional.
What is Alyssa Gonzalez's email address?
Alyssa Gonzalez's email address is al****@****ihm.com
What schools did Alyssa Gonzalez attend?
Alyssa Gonzalez attended Southern New Hampshire University, College Of Dupage.
What are some of Alyssa Gonzalez's interests?
Alyssa Gonzalez has interest in Human Rights, Animal Welfare, Environment.
What skills is Alyssa Gonzalez known for?
Alyssa Gonzalez has skills like Hospitality, Customer Service, Hospitality Industry, Hospitality Management, Friendly Personality, Passionate About Work, Service Recovery, Multi Tasking, Hotel Management.
Who are Alyssa Gonzalez's colleagues?
Alyssa Gonzalez's colleagues are Joshua Herrera, Randy Virant, Babu Rozario, Chinique Thomas, Phil Bemiller (Leader Not A Boss), Anthonia Nwabuoku, Dan Hastings.
Not the Alyssa Gonzalez you were looking for?
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2upenn.edu, design.upenn.edu
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Alyssa Gonzalez
Recent Biological Sciences Graduate | Aspiring Healthcare Professional | Passionate About Patient CareSan Juan Capistrano, Ca -
Alyssa Gonzalez
Manager At Pwc | Advisory, Management Consultant | Retail & Consumer Markets | Operations TransformationAustin, Tx3sysco.com, gmail.com, pwc.com -
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