Consult with different teams to craft communication, documentation and training solutions that accompany technology changesProduce and administer asynchronous eLearning modules using Adobe Captivate and Adobe Premier ProCompile and report on learning analytics for learning programs offeredProvide on-going communications and training assistance to the technology departmentServe as administrator for technology knowledge base

Designed and implemented Southern’s Learning Management System (LMS) for 26 corporate- owned, dine-in theater locations, nationwide, for over 3,000 employeesLed a team of top trainers to successfully open Southern’s newest location in Allentown, PACreated 10+ eLearning modules to support Southern’s service strategy shift

Implemented a suite of competency-based tools to streamline Smoothie King’s HR department and provide expectations for interview procedures, job performance and career developmentDesigned and implemented Smoothie King’s Learning Management System (LMS), Wisetail, to over 800 stores, nationwideDeveloped and launched over 30 e-learning training modules to facilitate product rollouts and operational procedure changes

Collaborate with different areas of the business to craft training solutions for performance changesDevelop and administer asynchronous elearning including systems training for company initiatives, self-paced modules for online curricula, etc.Develop and administer synchronous (in-person & virtual) learning including train-the-trainer session, new hire orientation, and company orientationCompile and report on learning analytics for learning programs offeredServe as database administrator for Skillsoft and Cornerstone OnDemandCoordinate OD & T company-wide, marketing campaigns

Developed and administered trainingCompiled and reported learning analytics for learning programs offeredCollaborated with a team to select and implement the Learning Management System (LMS) Served as database administrator for Skillsoft and Cornerstone OnDemandSupported corporate Organization Development and Training teamServed as corporate administrator for 3 customized Leadership Development programs including assessments (CCL 360 Benchmarks, Lominger VOICES, MBTI, DiSC, Conflict Dynamics 360 Profile)Coordinated OD & T company-wide, marketing campaignsCreated OD & T Department Competencies