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Ahmed Rabee is listed as Sr. MIS Analyst@Talabat || LSSYB - Certified Lean Specialist - Certified Lean Expert at talabat, a with 1765 employees, based in Cairo, Egypt. AeroLeads shows a matched LinkedIn profile for Ahmed Rabee.
Ahmed Rabee previously worked as Sr. MIS Analyst at Talabat and Operation Team Leader at Talabat. Ahmed Rabee holds Bachelor'S Degree, Accounting from Modern Academy Maadi.
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What is better than self-development that ignites self-motivation. In dynamic work environments of modern-day business, I always seek to harness experiences and add the maximum value to where I work.I gained very fruitful experience in the fields of customer care besides people management.I’m specialized in the field of customer relationships management, data analysis, and process improvement.I am looking forward to the next chapter of my career where I can contribute my accrued skills and experience gained over almost 6 years of hard-smart work, commitment, and development; moreover, passionately carrying on developing my profile to suit the best mutual success.
Listed skills include Community Management, Microsoft Office, Customer Service, Teamwork, and 3 others.
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Cairo, Egypt
• Provide strong reporting and analytical information supporting the Partner operations & BPOs. • Perform data analysis and generate daily/weekly/monthly reports for operational visibility.Creation of Dashboards and scorecards using diff data visualization tools that give interactive and efficient insights for top management for business improvement and updates.
Cairo, Egypt
• Managing Live Chat in Talabat.• Monitor daily, weekly and monthly metrics for the team to maximize productivity, efficiency, and service levels.• Coach and hold team members accountable for performance.• Ensure Customer Service Representatives manage chat volumes in accordance with all applicable regulations and laws; verify optimal service levels are maintained during peak and non-peak hours.• Perform Quality Monitoring reviews of Customer Service chats, emails, & FB Messages to verify compliance with customer satisfaction standards and investor guidelines; provide coaching, and recognition, based on review findings.• Respond to escalated cases that cannot be resolved by agents.
Maadi, Cairo Governorate, Egypt
Handling customers Issues.Engagement with the customers via comments, messaging, and mentions.
Other employees you can reach at talabat.com. View company contacts for 1765 employees →
Azab Fathy
Colleague at TalabatCairo, Egypt
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Ibrahim Mohammed
Colleague at TalabatAbu Dhabi Emirate, United Arab Emirates
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Mahmoud Abdallah.K_Xceed
Colleague at TalabatCairo, Egypt
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Nourhan A Eid
Colleague at TalabatCairo, Egypt
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Mayar Abdo
Colleague at TalabatCairo, Egypt
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Mostafa Elbaz
Colleague at TalabatCairo, Egypt
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Kahled Ismail
Colleague at TalabatAlexandria, Egypt
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Michelle Barretto, Cpa
Colleague at TalabatDoha, Qatar
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Tanganpelly Charan
Colleague at TalabatDoha, Qatar
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Luqman Khan
Colleague at TalabatDubai, United Arab Emirates
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Quick answers generated from the profile data available on this page.
Ahmed Rabee works for talabat.
Ahmed Rabee is listed as Sr. MIS Analyst@Talabat || LSSYB - Certified Lean Specialist - Certified Lean Expert at talabat.
Ahmed Rabee is based in Cairo, Egypt while working with talabat.
Ahmed Rabee has worked for Talabat, Otlob.Com, and Otlob.
Ahmed Rabee's colleagues at talabat include Azab Fathy, Ibrahim Mohammed, Mahmoud Abdallah.K_Xceed, Nourhan A Eid, and Mayar Abdo.
You can use AeroLeads to view verified contact signals for Ahmed Rabee at talabat, including work email, phone, and LinkedIn data when available.
Ahmed Rabee holds Bachelor'S Degree, Accounting from Modern Academy Maadi.
Ahmed Rabee is listed with skills including Community Management, Microsoft Office, Customer Service, Teamwork, Team Leadership, Social Media, and Leadership.
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