Araceli Olvera Email & Phone Number

United States

-Provided personalized fashion advice and styling services to customers, helpingthem find clothing and accessories that matched their personal style, body type,and occasion needs.-Delivered excellent customer service by building strong relationships,understanding clients’ preferences, and offering tailored recommendations to enhance their shopping experience.-Achieved individual and store sales targets by promoting new arrivals, upselling complementary items, and leveraging in-depth product knowledge.-Assisted in visual merchandising by arranging displays, dressing mannequins, and maintaining store appearance to ensure a visually appealing shoppingenvironment.-Processed point-of-sale transactions efficiently, including cash handling, creditcard payments, and returns, while ensuring an accurate cash drawer.-Actively participated in store promotions and events, engaging customers and promoting loyalty programs to drive repeat business.-Managed inventory by organizing stockrooms, restocking shelves, and conducting regular inventory checks to ensure product availability.-Supported store operations by opening and closing the store, including performingend-of-day cash reconciliations and ensuring store security.-Developed a loyal customer base by providing a personalized shopping experience, building trust, and following up on customer needs through outreach

United States

-Delivered exceptional customer service by assisting clients in selecting sunglassesbased on their style preferences, face shape, and specific needs.-Achieved and exceeded individual sales goals through upselling, product recommendations, and maintaining an in-depth knowledge of the latest product lines and promotions.-Handled point-of-sale transactions, including cash, credit, and returns, ensuring accuracy and efficiency in all financial exchanges.-Maintained store visual standards by organizing merchandise, restocking inventory,and ensuring a clean, appealing store layout.-Educated customers on the benefits of various lens technologies, such as polarizedand UV protection, to enhance their shopping experience.-Assisted in opening and closing duties, including cash reconciliation, inventorymanagement, and store security protocols.-Developed strong product knowledge to answer customer inquiries and provideexpert guidance on the proper care and maintenance of sunglasses.-Supported promotional events and marketing initiatives, contributing to store success and customer engagement.-Built rapport with repeat customers, fostering a loyal client base through personalized shopping experiences and follow-up communication

San Angelo, Texas, United States

-Provided comprehensive support and advocacy services to families in need, ensuring their well-being and promoting positive outcomes-Collaborated with community organizations and agencies to connect families with necessary resources such as housing, healthcare, education, and employment opportunities-Conducted thorough assessments of family needs and developed individualized service plans to address specific needs and challenges-Advocated for families’ rights and interests within the legal system, ensuring fair treatment and access to appropriate services-Facilitated regular follow ups with families to monitor progress, provide guidance, and offer emotional support during difficult times-Assisted families in navigating complex social service systems by providing information on available programs and eligibility requirements-Developed strong relationships with clients based on trust, empathy, respect, confidentiality, and cultural sensitivity-Maintained accurate records of client interactions, progress notes, referrals made, and outcomes achieved-Participated in case conferences or team meetings to collaborate with colleagues on strategies for supporting families effectively-Provided crisis intervention services when needed by assessing immediate safety concerns and connecting families with emergency resources-Mentored junior family advocates in best practices related to case management and client support-Collaborated with a multidisciplinary team of professionals including social workers, law enforcement, district attorneys, child protective services, and healthcare providers to provide holistic care for families-Provided ongoing emotional support to families experiencing trauma or crisis situations-Demonstrated strong problem-solving skills by finding creative solutions to address barriers faced by families accessing services

San Angelo, Texas, United States

-Conducted individual and group counseling sessions to address students’ social, emotional, and behavioral needs, focusing on improving their well-being and academic performance.-Collaborated with teachers, counselors, and administrators to develop and implement behavioral intervention plans for students experiencing challenges in the classroom.-Conducted needs assessments and developed individualized support plans forstudents, coordinating services with community organizations and mentalhealth providers.-Facilitated family meetings and communicated with parents regarding studentprogress, challenges, and available school or community resources.-Assisted in crisis intervention for students dealing with personal, family, or academic emergencies, ensuring immediate support and referrals to appropriate services.-Helped develop and implemented workshops and programs focused on social-emotional learning, bullying prevention, and conflict resolution for students.-Maintained detailed documentation of student progress, interventions, and referrals while ensuring compliance with ethical and legal standards.-Provided advocacy for students by addressing barriers to their academic andsocial success, including issues related to mental health, family dynamics, andsocioeconomic challenges.-Worked closely with multidisciplinary teams to evaluate and monitor student behavior, attendance, and performance, and recommended necessary interventions.

Master Of Social Work - Msw

Bachelor'S Degree, Social Work