Arash Jamali Email & Phone Number

Toronto, Ontario, Canada

BMO Broker Edge

• Generated over $25 Million in Funding
• Made prudent credit decisions on complex mortgage files.
• Reviewed, analyzed and verified mortgage applications for completeness, accuracy, suitability and risk to ensure compliance with all aspects of BMO’s underwriting policies, procedures and guidelines per delegated.
• Adhered to applicable compliance obligations including Privacy, Anti-Money Laundering/Anti-Terrorist Financing and internal Anti-Fraud Policy requirements
• File Unusual Transaction Reports as applicable to fulfil individual employee obligations to detect and deter financial crimes activity.
• Negotiated loan terms to meet interests of the client and BMO’s risk tolerance

• Generated over $70 Million in Funding
• Recognized as top leading performer in my sales team.Proactively seeks opportunities to engage in Client focused home financing conversations, with the goal of bringing new customers to TD
• Establishes and enhances TD's presence in the community and identifies leading-edge tactics to generate leads and builds a pipeline of mortgage business
• Proactively contacts realtors/ other referral sources identified to create meaningful partnerships
• Reviewing the available mortgage products with clients that best fit their financial situations
• Making sure that know-your-customer responsibilities are satisfied Interviewing clients to obtain all pertinent personal and credit information, confirm employment salary, source of down payment andsubmit application.

• Contributed to departmental sales targets through intense customer focus and merchandise knowledge
• Generated the highest volume of new Hudson's Bay Company (HBC) program memberships within department; officially commended for initiative and dependability
• Lead ‘go-to' person for new employee training in all aspects of the role, including operation of registers, merchandising and customer engagement
• Processed all Point of Sale (POS) transaction accurately and efficiently while maintaining a friendly and professional demeanor
• Actively engaged with customers to provide customized service for each individual based on their interests and needs
• Worked with visual and marketing team to ensure the store is following exceptional visual standards at all times

• Taking an active role in the training and ongoing education of the selling team, provide product knowledge training, event information, policy and procedure updates, as well as ensure that merchandise opportunities are.
• Maintaining a strong floor presence to drive selling efforts, model service behaviors to reinforce the service imperative, and ensure consistent adherence to the service standards
• Led and motivated the sales team by mentoring, training, coaching, and rewarding selling behaviours
• Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
• Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.

Tehran, Iran

• Estimated time, cost, labor resources, material costs, equipment rental, travel expenses and other costs to accomplish each activity.
• Evaluated, measured and controlled project performances by earn value analysis.
• Developed reports on various software programs such as MS Projects and Primavera (P6).
• Identified possible source of risks such as human error, resource availability and financial, made a contingency plan for risks, and responded to them as they occurred.

Certificate, Project Management, Gpa: 3.88

Courses Taken at Ryerson University: * Fundamentals of Project Management * Planning and Scheduling * Leadership in Project Management *.

Seneca College Certificate, Construction Estimating, Gpa: 4.0 (High Honours)

Courses Taken at Seneca College: * Basic Construction Mathematics * Introduction to Cost Estimating * Material Estimating * Construction.

Bachelor Of Engineering (B.Eng.), Industrial Engineering-Industrial Technology

Courses Taken: * General Economics * Principle of Accounting and Costing * Economics Engineering * Computer Programming * Industrial.

Certificate, P6 Project Management

Courses Contents: * Overview of Planning and Project Control Concepts (OBS,EPS,WBS and RBS) * Enterprise Project System (EPS) * Definition.

Certificate, Introduction To Project Management Body Of Knowledge

The theoretical framework of the course was supported by discussions, teamwork and studying examples about: Project Management Body of.

Mortgage Agent Certificate

Certificate, Omvic (Registered Salesperson)

Ontario Motor Vehicle Industry Council

Certificate, Ontario Mortgage Agent Course