Arash Kamali

Arash Kamali Email and Phone Number

System Administrator | IT Support | Network Administrator @ Axiom Technologies
australia
Arash Kamali's Location
The Hague, South Holland, Netherlands, Netherlands
About Arash Kamali

Experienced IT System Administrator with over 5 years of expertise in managing and maintaining network infrastructures, ensuring high system uptime, and providing exceptional technical support. Proven ability to troubleshoot and resolve complex hardware and software issues with a strong focus on customer satisfaction. Adept at training staff, optimizing system performance, and enhancing data recovery protocols. Possesses a solid educational background with a Master’s in Information Technology Engineering and a Bachelor’s in Software Engineering. Skilled in systems administration, networking, virtualization, cloud services, and IT security

Arash Kamali's Current Company Details
Axiom Technologies

Axiom Technologies

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System Administrator | IT Support | Network Administrator
australia
Website:
axiomtechnologies.com.au
Employees:
121
Arash Kamali Work Experience Details
  • Axiom Technologies
    It Support Specialist
    Axiom Technologies Jun 2024 - Present
    Netherlands
    • Spearheaded the deployment and imaging• Installed and configured data migration of workstations and software• Migrate to Microsoft 365 and restore outlook, SharePoint, Teams, OneDrive• Recover windows for laptop by image• Troubleshoot technical issues MFPrinters in the network• Create and manage new users in Active Directory• Tracked trouble ticketing system and updated asset database to ensure document is current
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  • Pishtazan University
    It Support Engineer
    Pishtazan University Aug 2018 - Feb 2024
    • Managed and maintained network infrastructure, ensuring 99% uptime and minimizing network downtime.• Troubleshoot technical issues hardware and software, achieving a First Call Resolution ratio of 98%.• Installed and configured more than 300 systems (hardware, software, printers and scanners)• Successfully trained 20+ employees on new software updates enhancing overall productivity by 30%.• Revised company's data recovery protocol, reducing recovery time after incidents by 45%.• Handled and resolved over 10,000+ tech support tickets.
  • Khodadoust Eye Hospital
    It Support
    Khodadoust Eye Hospital Mar 2016 - Aug 2018
    • Installed, configured, and maintained operating systems, software, and hardware, resulting in 99% system uptime.• Managed system backups and recovery, ensuring 100% data recovery in the event of a system failure.• Optimized network services and applications, resulting in a 20% improvement in network performance and enhanced user experience.• Provided technical support and training to 80+ users, resulting in a 95% satisfaction rate and a 30% reduction in support requests.

Arash Kamali Education Details

Frequently Asked Questions about Arash Kamali

What company does Arash Kamali work for?

Arash Kamali works for Axiom Technologies

What is Arash Kamali's role at the current company?

Arash Kamali's current role is System Administrator | IT Support | Network Administrator.

What schools did Arash Kamali attend?

Arash Kamali attended Shiraz University, Pishtazan University, Azad University (Iau).

Who are Arash Kamali's colleagues?

Arash Kamali's colleagues are Shagun S, Md Ismail, Srikanth Reddy Panuganti, Ajay Mehta, Prabhjeet Singh, Naga Charan Theja Kanthuri, Ava Shams.

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