Aravindkumar S Email & Phone Number

Dubai, United Arab Emirates

Evaluate client requirements to create IT strategies, policies, and solutions that ensure timely and budget-compliant project delivery. Collaborate with stakeholders to define project roadmaps, and plan, coordinate, and approve tasks within a cross-functional team of business representatives, IT development, IT infrastructure, information security, and QA..

Bengaluru Area, India

• Handling Incident/request raised through E-ticket and Mail.
• Responsible in creating and managing office 365 mailboxes
• Responsible in migrating mailboxes from exchange server 2010 to office 365.
• Licensing users for O365 based on requirement and security risk.
• Creating and managing SharePoint sites based on project requirement.
• Co-Ordinate with Site Leads globally on ensuring compliance before and after Migration of users.

Bangalore

• Responsible in managing Incident/workorder request raised through E-ticket, Mail and Chats.
• Providing support of Office 2016/365/Online applications.
• Responsible in Installing, configuring and troubleshooting office 365 applications.
• Managing office 365 license globally.
• Responsible in documenting office 365 process and known issues.
• Responsible in migrating mailboxes from exchange server 2010 to cloud.

Bengaluru Area, India

 Responsible in managing Incident/Service requests raised through E-ticket, Mail, Calls and Chats. Providing technical support to all internal employees globally. Responsible in interacting with other support groups internally and follow up with them to bring the issue to closure. Responsible in assigning tickets and prioritizing them based on impact.

Cybersecurity Management And Data Science

Bachelor Of Engineering (Be), Mechanical Engineering

I did my Graduation in Mechanical Engineering at Adhiyamaan College of Engineering with 8.25CGPA.