Arbind Kumar Sinha Email & Phone Number

Bangalore

July 2022- PresentIndustry Principal* Currently providing consultancy in the field of process & quality, data & analytics, ITSM, Lean Six Sigma, Metrics, Project & Program Management, etc.* Managing a big process audit program which involves auditors from Govt. Agencies and Big 4.* Managing multiple accounts and leading a team of 20 quality consultants and data analytics professionals at on-site and offshore* Managing different stakeholders within client organizations * Responsible for Customer Relationship Management, Proposal Preparation and Risk Management* Responsible for People Management (recruiting, mentoring & coaching) and their periodic appraisalJuly 2015 – June 2022Principal Consultant* Provided consultancy in the field of process & quality, data & analytics, ITSM, Lean Six Sigma, Metrics, Project & Program Management, etc.* Recently implemented ISO-27001, ISO-22301 and ISO-20000-1 for one of the key departments of Govt. of India* Managed multiple accounts and leading a team of 20 quality consultants and data analytics professionals at on-site and offshore* Managed different stakeholders within client organizations * Consulted and executed multiple process & quality consulting and data & analytics engagements across geographiesOctober 2010 - June 2015Lead Consultant* Data & Analytics, Lean Six Sigma, ITSM, CMMi, Risk Management and Metrics Expert for improving IT delivery efficiency and effectiveness for global clients* Led team of consultants for process & quality improvement using Data & Analytics, Lean Six Sigma, ITSM, CMMi and Agile Project Mgmt.September 2007 – September 2010Senior Consultant* Consulted and executed multiple process & quality consulting engagements across geographies* Core competency in end-to-end process improvement using Lean Six Sigma, ITSM, CMMi, Metrics, Risk Management and Agile Project Management and managing change management process.* Conducted training on process improvement methodologies & tools.

* Consulted and executed multiple process improvement projects using Lean Six Sigma, CMMi, ISO-9001, Metrics and Program & Project Management in delivery mode like Onsite-Offshore, only Offshore and only onsite* Involved in multiple process transformation engagements involving strategy formulation, road-map creation and solution deployment for CIO Organizations* Led Process & Quality Consulting team for process definition, process deployment and process improvement for client’s organization* Responsible for People Management (recruiting, mentoring & coaching) and their periodic appraisal* Involved in multiple process transformation engagements involving strategy formulation, road-map design and solution deployment for CIO Organizations.* Executed multiple IT Process & Quality Consulting engagements in delivery mode like Onsite-Offshore, only Offshore.* Responsible for People Management/ Satisfaction and career progression.* Responsible for Customer/ Stakeholder Management.

- Worked as Master Black Belt (MBB) for 3 business units. Mentored & coached Black Belts and Green Belts on Lean Six Sigma projects.- Involved in CMMi level 5 journey and participated in SCAMPI Class A appraisal.- Led data collection & analysis and deriving Process Capability Baseline (PCB) at organization level.- Process modelling for profit analysis using multiple nonlinear regression. This resulted into better resource planning at business unit level.- Mentored and coached high skilled quality assurance team on CMMi implementation.

* Worked as Black Belt for engineering services and Oracle division of Satyam projects* Conducted Black Belt and Green Belt trainings including MINITAB* Performed data collection & analysis and deriving Process Capability Baseline (PCB)

* Involved in SW-CMM Level 5 achievement journey in gap analysis, process definition and participated in CBA IPI Appraisal as a FAR* Participated in Development of QMS* Performed data collection & analysis and deriving Process Capability Baseline (PCB)* Performed SQA activities for Internet/Intranet Application* Performed System Testing for Internet / Intranet Projects* Part of software development for internet and intranet applications

M.Tech, Quality, Reliability & Operations Research

B.Tech