Archana Arya

Archana Arya Email and Phone Number

Customer Success Leader | Digital Marketing Strategist | 20+ Years in Driving Client Retention, Growth & Digital Transformation | Expert in People Management, Sales Leadership, and Customer Experience @ AutomateTech
Archana Arya's Location
Gurugram, Haryana, India, India
Archana Arya's Contact Details

Archana Arya personal email

n/a
About Archana Arya

Accomplished Leader with over 20 years of experience in defining and executingtransformative strategies to accelerate growth across Customer Success (SaaS), ITServices, Digital Marketing, and the Contact Center Industry. A proven expert in CustomerSuccess Leadership, aligning customer advocacy and adoption with business objectives todrive sustainable growth. Skilled in managing key performance indicators (KPIs), increasingsubscriptions, and fostering team alignment. Known for leading large, geographicallydispersed teams, influencing cross-functional stakeholders, and scaling operations efficientlythrough data-driven decision-making and innovative problem-solving.

Archana Arya's Current Company Details
AutomateTech

Automatetech

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Customer Success Leader | Digital Marketing Strategist | 20+ Years in Driving Client Retention, Growth & Digital Transformation | Expert in People Management, Sales Leadership, and Customer Experience
Archana Arya Work Experience Details
  • Automatetech
    Consultant - Delivery Ops
    Automatetech Nov 2024 - Present
    Gurugram, Haryana, India
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  • Adobe
    Category Lead - Engagement And Experience (Document Cloud)
    Adobe Feb 2022 - Mar 2024
    Noida Area, India
    View
  • Adobe
    Leader, Customer Success Emea (C&B)
    Adobe Feb 2020 - Jan 2022
    Noida, Uttar Pradesh, India
    View
  • Adobe
    Delivery Manager - Adcloud
    Adobe Jul 2017 - Feb 2020
    Noida, Uttar Pradesh, India
    View
  • Tyroo Technologies
    Associate General Manager - Global Delivery Operation
    Tyroo Technologies Sep 2015 - Mar 2017
    Gurgoan
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  • Quatrro
    Associate Vice President - Digital Marketing (North America)
    Quatrro Mar 2015 - Sep 2015
    View
  • Iyogi Technical Services
    Sr. Manager - Online Marketing & Analytics
    Iyogi Technical Services Jul 2012 - May 2015
    Gurgoan
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  • Hcl Infosystems Ltd
    Project Manager - Global Sales And Support
    Hcl Infosystems Ltd Jan 2011 - Mar 2012
    Noida Area, India
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  • Vc International (Formerly Knows As Vcustomers)
    Assistant Manager - Technical Support
    Vc International (Formerly Knows As Vcustomers) Mar 2010 - Jan 2011
    New Delhi
  • Iyogi Technical Services, Gurgoan
    Assistant Manager - Sales
    Iyogi Technical Services, Gurgoan Jul 2007 - Mar 2009
    Gurgoan
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  • Ibm Daksh
    Assistant Manager Operations
    Ibm Daksh Dec 2003 - Jul 2007
    Gurgoan
    View

Archana Arya Skills

Team Management Management Leadership Bpo Vendor Management Operations Management Training Crm Call Centers Service Delivery Online Marketing Mis Outsourcing Talent Acquisition Analytics Business Analysis Process Management Performance Management Strategy Employee Engagement Business Process Outsourcing Customer Satisfaction Six Sigma Sales Analytical Skills Process Improvement Team Building Lead Generation Management Information Systems Customer Relationship Management Quality Management Business Intelligence Employee Training Customer Experience Business Development Project Management Digital Marketing Team Leadership Marketing Seo

Archana Arya Education Details

Frequently Asked Questions about Archana Arya

What company does Archana Arya work for?

Archana Arya works for Automatetech

What is Archana Arya's role at the current company?

Archana Arya's current role is Customer Success Leader | Digital Marketing Strategist | 20+ Years in Driving Client Retention, Growth & Digital Transformation | Expert in People Management, Sales Leadership, and Customer Experience.

What is Archana Arya's email address?

Archana Arya's email address is ar****@****roo.com

What schools did Archana Arya attend?

Archana Arya attended Advance Innovation Group, Delhi University, Delhi University.

What skills is Archana Arya known for?

Archana Arya has skills like Team Management, Management, Leadership, Bpo, Vendor Management, Operations Management, Training, Crm, Call Centers, Service Delivery, Online Marketing, Mis.

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