Archana Mohan Email and Phone Number

Marketing Consultant, Strategy and Innovation - Supports Government Programs Marketing and Experience's Annual Strategic Planning and Business Reporting. Leads several cross-functional strategic initiatives such as Acquired Health Plan due diligence & ongoing relationships/ integrations, ongoing analysis of marketing technologies, systems and platforms, Capital planning and management etc.PMP certified program manager with over 10+ years of experience in Data and Technology, Retail, Consulting and Program Management.

Business Analyst for a technology leader that provides both software and hardware solutions• Collaborated with the client to create detailed requirements for a software product that resulted in an enhanced and unified online shopping experience for the customers• Acted as the product owner to define and prioritize product stories, communicated the stories to the development and testing teams and ensured that the delivered features met the client's expectationsProject manager for a provider that focuses on their clients’ eCommerce, payments and marketing solutions• Managed a cross functional team that implemented the eCommerce work flows for a Gaming client generating revenues of $120K within a quarterOrganizational effectiveness consultant for a manufacturer that focuses on direct mail production • Interviewed the executive leadership team to analyze the client’s current performance management process and determined future state requirements of a performance management system (PMS)• Facilitated the vendor selection process based on client requirements and market research that helped the client enhance their current performance management process and to drive higher employee productivity

Ecommerce Release Manager, Cognizant Technology Solutions (CTS)Client: The Home Depot, Atlanta, GA Jan 2013 – Oct 2013Managed monthly releases for HomeDepot.com to support strategic Business objectives• Responsible for overall management of three quality releases, each consisting of 6-8 projects• Developed stringent security scanning procedures resulting in zero critical vulnerabilities for subsequent releases • Established better communication channels with IT senior management and business by tracking, maintaining and periodically communicating release level milestones and metrics• Designed and implemented the use of 30+ standardized templates for various phases of the release lifecycle• Created repeatable release schedules resulting in threefold increase in duration for UAT and business validationsEnvironment Coordinator, Cognizant Technology Solutions (CTS)Client: The Home Depot, Atlanta, GA Mar 2012 – Dec 2012Managed the overall allocation and maintenance of ~ 30 non-production systems for HomeDepot.com• Established a standard system allocation process including the environment set-up and documentation of system integration points to support development and testing requirements• Developed patching cadence and coordinated maintenance windows for 500+ production/non-production systems

Managed 14 projects ranging from $200K - $1MM for ATT.com • Reduced financial non-compliance of projects by over 90% QOQ through root cause analysis and implementation of corrective measures• Helped fix existing bugs and increased the ease of use of existing quality management tools, templates and procedures• Served as the “Clarity” tool ambassador to support the process roll out, migration and training activities for the AT&T ecommerce PMO team• Led efforts to provide the PMO team with a one-stop shop tool and guide for managing the costs of ATT.com projects

Requirements Gathering and Documentation: • Led a cross functional team in developing and documenting customer requirements-based use cases and functional specifications for data warehouse and web applications• Reduced customer downtime by identifying gaps in the existing monitoring system• Led the requirements analysis, design and deployment of SCOM (System Center Configuration Operations Manager) based management packs for monitoring ETL (Extract, Transform, Load) and Web applications Design & Development:• Led a team to develop Business Objects Universes and Discovery reports that enabled the validation of data availability, accuracy and integrity of new Intel products • Designed and developed a product tracking, analysis and reporting tool using PL/SQL, resulting in 20% reduction in scrap, 83% reduction in through put time and 80% reduction in analytical processing steps Software Testing/Quality Assurance:• Interfaced with design teams and software developers to define & develop ETL and report qualification test procedures, analyze defect data and test results• Designed, developed, documented and executed over 2000 Functional & Integration test cases for an automated analysis & reporting system Training/Production Support:• Customers’ lead point of contact for providing production support for both the data warehouse and web applications • Provided cross site training to the data warehouse application & Universe/Discovery reports users

• Completed requirements analysis and delivered system requirements specifications, data models and detailed design documentation for a medical tool ordering system• Created the system database and a user-friendly web interface to extract tool information from the database

• Benchmarked the company’s claims management system against those of auto insurance companies by completing requirements elicitation and delivering a data model of the system

Data modeled Macil's customized Bank Collection Agency system.ACADEMIC PROJECTS• Data Modeling for Proteomic analysis system - Designed a data model for a quantitative proteomic analysis system that aided in the study of oral cancer progression • New Product Design & Business Development – Completed investigation of unmet customer needs in the healthcare sector and delivered functional & design documentation as well as a working prototype of a medical trash compactor