Brian Archer Email & Phone Number

Remote

DTSV is a services provider fully invested in outstanding customer delivery using innovative and technologically creative solutions and a tenacious pursuit of continuous process improvement, all while maintaining the highest standards of integrity.Granted Secret level clearance.Contracted by the U.S. Department of State to work closely with the National Visa Center and Chief of Commission to process and quality check Special immigrant Visa applications.

Washington Dc-Baltimore Area

MTI is an innovator in hardware and technology solutions that improve the customer experience and business operation for their clients and their customers including physical security, operational efficiency and operational intelligence. Program, network and configure devices (wired & wireless), digital displays, P.O.S., systems in private and retail spaces. Managed and led coordinated merchandising overhauls/repairs in various private healthcare and commercial retail environments. Troubleshooting and technical support and system maintenance. 95% first-time resolution vs. 60%-80% for competitors.98% of tickets resolved in 72 vs. 2-3 weeks for competitors.

Washington Dc-Baltimore Area

Connect customers/clients to their next solution by simplifying and enhancing the AT&T experience by providing seamless integrated online and in-store customer experiences using data to create improved customer encounters to interact with shoppers when, where and how they want.Retail Sales Consultant (Customer Service)-Account specialist-Billing Systems specialist-Device Specialist-Sold home and wireless integrated products Sales Support Manager-Inventory Manager-Monthly Auditing-Merchandising/Reset Manager-Reports Specialist

Washington Dc-Baltimore Area

FedEx provides customers and businesses worldwide with a broad portfolio of transportation, ecommerce, and business services. FedEx focuses on making supply chains smarter for everyone by offering integrated business solutions utilizing their flexible, efficient and intelligent global network, covering more than 220 countries and territories. Securely obtain/relinquish possession of packages in a timely manner while providing quality customer service. Checks shipments for conformance to FedEx features of service. Assist management team in achieving quarterly delivery/pickup goals.. Assist in training onboarded couriers on route and procedure.

New York, New York, United States

Team of dedicated immigration attorneys known throughout the New York City metro region for representing immigrants over a full range of citizenship status..Prepared legal documents for court submission. Filed various legal documents at various state and federal courts.Assisted in organizing and digitizing antiquated file systems for data processing.Trained mail room staff.Printer technical support.

Bachelor Of Arts - Ba, Telecommunications Management

Activities and Societies: Vice President of HUTSA (Howard University Transfer Student Association

Associate'S Degree, Broadcast Technology And Management

Activities and Societies: Phi Theta Kappa International Honor Society National Dean's List