Nhi Hoang (Archie), Jp Email & Phone Number

Melbourne, Victoria, Australia

Attained role in ANZ Institutional to lead the PMO effort for the development of our Wholesale Credit Platform (WCP).

Melbourne, Victoria, Australia

Promoted within ANZ Risk to set up the Program Management Office for our high-profile, enterprise-wide Non-Financial Risk Transformation (I.AM Amplified & CPS 230 programs).

Melbourne, Victoria, Australia

Managed the PMO on the FCP Accord Program:* Managed all status reporting and financials for the program, working closely with Leads and Vendors. Chaired cross-stream and cross-divisional meetings, and coordinated all aspects of SteerCo.* Uplifted the project management capability across the program to ensure Leads understood how to assess and manage risks.

I volunteer every week as a JP running sessions for the community and, with JP Monique Ledden, coordinate a team of JPs out of the Richmond Police Station DSS (Document Signing Station).If you’re a JP and interested in joining our DSS, please feel free to contact me.

Melbourne, Australia

*** Consulting roles were mainly project management or PMO roles.*** In 2018, ASG Group acquired SMS Management & Technology. Archie has worked in both the Solutions & Advisory space at ASG/SMS. Clients include: NAB, ANZ, Telstra, Victoria State Govt. (DOJ, DHS), nbnCo, TRUenergy (Energy Australia), and GE Capital.Please see below for a history of clients.

NAB (TECHNOLOGY & ENTERPRISE OPERATIONS) - OneNAB Workplace Technology ProgramThe OneNAB Workplace program has been consolidating 11 NAB properties in Victoria and NSW by delivering three new commercial buildings. Activities & Achievements:* Managed the PMO for this complex multi-year, multi-million-dollar program (~$43M in FY21 and ~$25M in FY20).

Melbourne, Victoria, Australia

Promoted to Practice Lead in 2012 after proving my ability to coach and lead a team to excellence. Have been sought after as a mentor by graduates, fellow consultants and even client stakeholders. Stepped away from this role in 2020 due to a highly demanding client engagement.

Melbourne, Australia

NAB (CONSUMER & RETAIL) - Banker Capability ProgramThe aim of this ambitious Decile 2 program was to build out a 7-stage career pathway that would attract, develop and retain expert Lenders & Leaders of Lenders. This was supported by the development of a 3-tiered coaching model to uplift Banker capabilities. Together these initially formed 14 streams of.

Melbourne, Australia

DEPT OF JUSTICE (VIC GOVT) - Royal Commission - RCMPIIntense, rapid and highly successful engagement to set up IT as a Service (ITaaS) for the support of a high-functioning office of over 50 staff for the high-profile, high-stakes Royal Commission into the Management of Police Informants (RCMPI) announced by the Victorian Government in December 2018. Was.

Melbourne, Australia

Melbourne, Australia

TELSTRA (IT) - Enterprise Design Authority The Design Authority (DA) was tasked with assessing projects making submissions for capital funding at PSC/PMC/IMC level (programs with a minimum budget of $2M/$5M/$10M respectively). The DA aimed to understand what projects across the enterprise were delivering and assessed their alignment to Telstra’s strategic.

Melbourne, Australia

TELSTRA (RETAIL) - NBN PMO Short-term, critical engagement in the Project Management Office setting up the initial financial reporting framework for the $273M NBN+ strategic program, while ensuring continuity of financial reporting for in-flight Telstra Foundation projects. The role involved working with and meeting the reporting needs of multiple senior.

Melbourne, Australia

Client: NBN COEngagement: MTM IT Program PMO Archie worked in the Project Management Office supporting senior management teams deliver complex IT solutions to the business. In particular, Archie actively managed program-level issues, risks and dependencies that were critical to the client's key integrated release (IR14), business readiness testing (BRT2).

Melbourne, Australia

Melbourne, Australia

NAB - NextGen Change Readiness, NGTOM Environments & NGTOM Non-Prod Batch ProjectsTook on a complex and fast-paced project (Next Gen Change Readiness) with multiple streams of work. After initial wins, was asked in swift succession to take on another two challenging projects: NGTOM Environments and NGTOM Non-Prod Batch. Work involved: managing multiple.

Melbourne, Australia

ANZ – FileNet Migration Project Managed a Service Transition team on this 1.5-year project to transition two major mortgage applications on ANZ's IBM FileNet platform. This involved successfully engaging up to 43 client stakeholder groups (Technology and Business) to define and agree service transition requirements and deliverables, as well as meeting all.

Melbourne, Australia

VIC GOVT (DEPT OF HUMAN SERVICES) - BPM Solution Project Detailed Project Initiation & BA work - planned for the selection (by govt. RFT) and implementation of a BPM platform, followed by the development of a BPM solution in Client Incident Reporting. Conducted an assessment of the client's proposed project, facilitating over 20 stakeholder workshops.

Melbourne, Australia

NAB (WHOLESALE) - “Glen 20” Error Remediation ProjectTook on a multi-million dollar project that involved leading a rotating team of up to 27 project members to remediate 20 different assets/ systems feeding into 40 separate product releases using a mix of Agile/Kanban/Prince2 methodologies. All contracted deliverables were successfully delivered and.

Melbourne, Australia

TRUENERGY - INTELLECT ProjectProvided support to the INTELLECT team in a Quality Assurance capacity during a transition period. Key achievements included: the development of Base Data Mart (BDM) and Campaign Management (CM) Detailed Test Plans; analysis, and development of associated test cases; and training of QA staff members.

Sydney, Australia

*** Renewtek was officially acquired by SMS M&T one week after Archie was hired in July 2010. GE CAPITAL - Asia Boardroom Gen2 ProjectFileNet implementation and customisation project. Was hired to take over when the project was in trouble, over budget and schedule. Brought the project under control by assessing project issues and client concerns.

Melbourne, Australia

My team covered three main functions: 1) Service Desk Management (adopting ITIL V3 principles)2) Knowledge Management (including administering and providing company-wide training using SharePoint / MOSS 2007)3) Product Documentation (for the Acurity fund administration system).Before being acquired by IRESS, Financial Synergy was a leading Australian.

Melbourne, Australia

Took on a short-term project with Miro International to rejuvenate their corporate website using Mambo CMS (content management system) and to develop/update the documentation for their marketing program, Oi! v3.

Melbourne, Australia

Initially worked at Bourse Data as the senior Creative/Technical Writer, taking on web design and desktop publishing activities. Produced online and offline marketing collateral, technical process documents and end-user product documentation. Was later promoted to Project Coordinator. In this role, co-ordinated the ASX Investor Education project; the.

Melbourne, Australia

In September 1998, during final year of university, attained the position of Technical Support Representative at Sausage Software as part of their Customer Support team. Initially worked casually, both part-time and full-time (evenings, weekends and holidays). In 1999, became a permanent staff member. Duties varied during and involved time working within.

Bachelor, Mechanical & Manufacturing Engineering

Activities and Societies: Melbourne University Young Engineers, Women in Engineering Initially full-time then transferred to part-time.

Victorian Certificate Of Education (Vce), English, Politics, Physics, Chemistry, Maths: C&A, R&D (Calculus, Polynomials, Probability & Stats)

Activities and Societies: Peer Support Program, Drama Society, Martial Arts Final Year: Won the Caltex All-Rounder Award

Ce: Grades Prep To Five, Bm: Grades Five To Six

Activities and Societies: Student Representative Council, Netball, Softball, Athletics, Calisthenics

Education record

Activities and Societies: Adaptive Frameworks, ASFA, Australian Institute of Management, Dowling Consulting, Human Capital, IRM, Advanced.

Education record

Activities and Societies: Pro Expression, Susie Ahern School of Singing, Impro Melbourne, Dancehouse ~~~~~~~~~~~~~~~~~~~~~~~~~~ * Singing.