Ardi Lau Email & Phone Number

Toronto, Canada Area

• Work with key stakeholders to onboard merchant partners onto production systems; includes driving production kickoffs, gathering requirements, troubleshooting errors, and setting expectations withour partners.• Manage cross-functional relationships and communication to ensure all areas of content being produced to meet deadlines and deliverables.• Work with the Specialists and Solutions team to drive improvements and efficiencies to our production processes. As well as identifying problems and providing root cause analysis.• Collaborate with engineering, product and design team to build a custom solution and successfully launch the solution within the expected timelines.• Exceptionally proficient in coordination, planning, task/timeline management, stakeholder management and holding the teamaccountable to deliver results on time.

Toronto, Canada Area

• Own and execute digital production by overseeing all stages of the production process.• Lead day-to-day communication for my account portfolio• Work with key stakeholders (retailers and internal business teams) to deliver content in time for go-live.• Ability to drive process improvements that help reduce risk, build efficiencies, and/or improve quality across my account portfolio.

Toronto, Canada Area

• Responsible for project planning, scheduling and ensuring all projects are on track and completed on time.• Oversee project by working with the client, design team and production team.• Managing client needs on a day to day basis, ensuring all artwork received is accurate and ready for production.

Richmond Hill, On

• Responsible for project planning, scheduling and ensuring all projects are on track and completed on time• Oversee project by working with the client, design team and production team• Managing client needs on a day to day basis, ensuring all artwork received is accurate and ready for production team• Build relationships with client and ensuring their projects will be completely smoothly

Markham, On

• Responsible for creating timelines, monitoring schedules and ensuring projects are completed on time• Managing client needs, ensuring all information received is accurate and clients needs are met in a timely manner• Coordinate production process, ensuring production staff have proofs and final logistics for shipping

B.Tech, Graphic Communications Management

Activities and Societies: External Vice President for the Ryerson Chinese Students Association, President for CUSA (Chinese United.

Ontario College Diploma, Visual Merchandising Arts

Activities and Societies: Vice President for the Sheridan Chinese Association, Freelance Visual Merchandiser at Holt Renfrew