Aren Jensen Email & Phone Number

Munich, Bavaria, Germany

Fort Collins, Colorado

Fort Collins, Colorado Area

• Lead and develop product support or solution(s) planning over entire life cycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.• Service portfolio lead for StoreEasy and co-lead HPE 3PAR and XP systems.• Represent services on product or solution core teams and provides service requirements into product development stages/phases, e.g., product warranty support and cost analysis, and service product marketing… Show more • Lead and develop product support or solution(s) planning over entire life cycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.• Service portfolio lead for StoreEasy and co-lead HPE 3PAR and XP systems.• Represent services on product or solution core teams and provides service requirements into product development stages/phases, e.g., product warranty support and cost analysis, and service product marketing content and collateral• Perform business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.• Collaborates with regions and worldwide support teams regarding service and support planning, implementation and performance.• Responsible for revenue and margin contribution of one solution or related set of services.• Utilizes understanding of customer business requirements to develop business case, validate the solution, and demonstrate services added value. • Leads key business initiatives in support of operational or financial improvement. Show less

Lafayette, Co

• Technical project manager for Salesforce implementation, support, and development projects • Managing customer expectations and project teams on implementation projects with many companies in many industries• Running multiple projects simultaneously as the project manager and technical resource for system design and data manipulation and uploads• Act as the point of contact on all project matters (scope of work, billing, etc.) from beginning to end of project. • Tasked with… Show more • Technical project manager for Salesforce implementation, support, and development projects • Managing customer expectations and project teams on implementation projects with many companies in many industries• Running multiple projects simultaneously as the project manager and technical resource for system design and data manipulation and uploads• Act as the point of contact on all project matters (scope of work, billing, etc.) from beginning to end of project. • Tasked with the oversight of technical support issues, product upgrades, and managing the modifications and additions to Salesforce and Pivotal CRM implementations for current customers• Gathering and interpreting business requirements for Salesforce implementations• Identifying use cases and potential customers for sales of the ActionGrid product Show less

Greeley, Colorado

Tasks: • Maintained and modified current software as well as analyzed and implemented new software to improve business practices• Oversaw security of many software systems• Wrote new and adjusted existing reports within the Evisions’s Argos and FormFusion environments• Helped users understand processes that may change as software patches and upgrades were implemented• Made changes within Oracle forms as well as troubleshot issues with reports and the ERP system within Oracle… Show more Tasks: • Maintained and modified current software as well as analyzed and implemented new software to improve business practices• Oversaw security of many software systems• Wrote new and adjusted existing reports within the Evisions’s Argos and FormFusion environments• Helped users understand processes that may change as software patches and upgrades were implemented• Made changes within Oracle forms as well as troubleshot issues with reports and the ERP system within Oracle databases • Troubleshot issues for users of varying competencies, often learning the user’s duties to help them then step through the process to correct their issue• Developed testing plans, trained end users, and helped with project management during server upgrades, software implementations, and business practice changes• Trained other analysts in SQL development, software systems, and business practices Projects:• Implemented a debit card system to replace mailed checks for financial aid disbursements and college refunds to students and employees, reducing student lines and the strain on resources during financial aid disbursement times• Refined the SAP (satisfactory academic progress) processes in the financial aid department to remove much of the manual reworking required from errors in the previous design. The changes implemented saved over three weeks of work compared to previous semesters. • Oversaw testing for the Cashier’s office and Financial Aid departments and troubleshot discovered issues, during a yearly ERP system upgrade. • Managed Operational Data Store and Enterprise Data Warehouse during the implementation. Show less

Greeley, Colorado

Tasks:• Trained as a Junior Database Administrator focusing on SQL Server (including creation of cubes in SSAS) and cross training into Oracle on Unix• Developed reports and functionality for JBS’s Order Management and Frozen Goods Inventory programs in PowerBuilder 9• Supported many of the supply chain programs within JBS, was required to have a thorough understanding of the entire process and programs involved• Troubleshot issues that arose within software systems, took direct… Show more Tasks:• Trained as a Junior Database Administrator focusing on SQL Server (including creation of cubes in SSAS) and cross training into Oracle on Unix• Developed reports and functionality for JBS’s Order Management and Frozen Goods Inventory programs in PowerBuilder 9• Supported many of the supply chain programs within JBS, was required to have a thorough understanding of the entire process and programs involved• Troubleshot issues that arose within software systems, took direct support calls from the users, and wrote SQL queries into DB2 in order to find what may be causing the issues• Frequently discussed procedures with users to better understand how they expected the programs to work, and trained the users on the functionality within the programs• Trained new employees and contractors on software development in our environment, current system processes, and business practices• Worked on DBA, Server, Security, Helpdesk, Network, and PowerBuilder teams to get a better understanding of each team's functions within the company. Projects:• Analyzed the international shipping department’s process of verifying international shipments for possible improvements. One adjustment, saved hours each day for each member of the international shipping department.• Redirected the Order Management and Frozen Goods Inventory systems to a new database schema setup. This included verifying that both programs were not pointing at the old system in any way, verifying that reporting and general processing functioned properly, and making sure that the systems still properly interacted with warehousing software, shipping systems, and the new SAP system.• Most projects were adjustments to software after analyzing a need in a department. These projects typically involved adding functionality to a current form, creating a new form, or writing reports that could be run from a form. Show less

Colorado Springs, Colorado

Developed an Access database allowing for quick reference of equipment history.Designed dynamic forms and graphs in Excel that allow for easy analysis of data. Used queries to extract data from an Oracle databaseInterpreted user needs into a program that they can use to fulfill those needs.Helped other interns develop programs using Visual Basic for Applications.

Fort Collins, Colorado

Responsible for overseeing the installation process, warehouse activities, and managing the flooring installers.Worked with customers directly to ensure installation was completed to their specifications.Trained sales people in the installation processes, giving them the ability to work with their own customer throughout the installation process, guaranteeing that the customer's expectations are met.Designed processes for installers to meet customer and store… Show more Responsible for overseeing the installation process, warehouse activities, and managing the flooring installers.Worked with customers directly to ensure installation was completed to their specifications.Trained sales people in the installation processes, giving them the ability to work with their own customer throughout the installation process, guaranteeing that the customer's expectations are met.Designed processes for installers to meet customer and store expectations and policies while on job sites.Maintained warehouse through management of inventory, receiving, and distribution of all products. Show less

Master Of Business Administration (Mba), Innovation | Business Development | Sustainability

Activities and Societies: Net Impact, VCIC, The UBC-CBS Challenge, Beat the Elite

Bachelor Of Science In Business Administration, Computer Information Systems

Activities and Societies: CIS club - Worked as the Warehouse and Installation Manager at Carpet Mill Outlet in Fort Collins. - Member.

General Studies

- Worked full time for Johnson Controls in Agilent as a Generalist. - Volunteered with the Poudre School District and the Salvation army.