Alexander Faust Email & Phone Number

Greater New York City Area

Transform client's digital channel enablement operations through first-of-its-kind consult to operate strategy and governance model. Passionate about intersect of Patient centricity with how Life Science conforms to becoming part of the Healthcare ecosystem and how Digital Integrated Operations Model with advanced analytics, RPA, and AI delivers essential user experience. GDPR, pharmacovigilance, and risk mitigation through cognitive augmented intelligence, advanced analytics, and Blockchain are a few of the essential elements of a global digital strategy and supporting operations discussion.• Transitioned to new global operating model incorporating integrated resource model that delivers agile, scalable, and cost-effective operational service, meeting global demand. • Completed scalable model, resulting in client being able to handle 4x today’s volume at 1.5x today’s cost.• Met growing digital demand through development and support of Commercial Global Digital Channels to Sales & Marketing and Brand teams.• Automated Global Sampling Management to address challenge of growing volume, complexity, and integration requirements facing Today’s Multi-Channel Sampling Operations.

Greater New York City Area

Focused on Mobility, Commercial Operations & Effectiveness and R&D Clinical Trials. Engaged in more than half of top 40 Life Sciences Companies. Worked across technology spectrum and collaborated with pharmaceutical sales & marketing, research and development, clinical trials, care coordination, digital/physical CL-MCM to deliver innovation and thought leadership. • Brought IBM/Apple Mobility solutions to Life Sciences and impacted R&D/clinical trails through advanced analytics and improved BPM, solving technical and business problems in 2015/16.• Influenced and developed Sampling as a Service operations automation for global Brands drug sample program.• Achieved greater than 100% for quotas $12M to $30M in Annual Services.

• Achieved 104% of a $20 million Services Quota in FY10 (all new account base)• Sold a delivered $6 million Win7 migration global deal (1st; largest in MSFT)• Increased the Premier Services (Optimization, Sustainability and Proactive Services) penetration year over year by 125%As an Account Services Executive I am responsible for managing business development, account development, customer satisfaction, client relationships, and overall account strategies with a specific focus on selling at the enterprise level. The goal of the Account Services Executive is to help drive the overall services relationship forward and drive product penetration and consulting services revenue in customer engagements. Managing executive relationships as well as negotiating high risk situations.

• Achieved 120% of $9 million Services Quota in FY08 and was instrumental for the NE practice making their Service Line 1 consulting target for the year.• Expanded the Global Services penetration by 100%.• Increased the Premier Services (Optimization, Sustainability and Proactive Services) penetration year over year by 130% for the last 3 years.As a Global Services Executive I am responsible for managing business development, account development, customer satisfaction, client relationships, and overall account strategies with a specific focus on selling at the enterprise level. The goal of the Global Services Executive is to help drive the overall services relationship forward and drive product penetration and consulting services revenue in customer engagements. Managing executive relationships as well as negotiating high risk situations.

• Signed a $7.65 million, 3 year Global Services Deal that was among the first of its kind with each year prepaid.• Increased the number of full time consultants on key projects as well as wining strategic engagements which have resulted in an increase of over 100% of MCS revenue FY07/FY08. • Closed multiple deals in excess of $500K and $1 million in size, well above the average Services deal size in FY07 & FY08.Focused on developing annuity based engagements that resulted in Microsoft MCS and Premier Services seen as strategic and essential to corporate goals. The emphasis was on filling key roles and leveraging partners to enable IT and provide measurable ROI and TOC metrics in a time of enormous cost pressures in the Global Pharmaceutical industry.

• Developed & closed opportunities in Northeast accounts that met or exceeded annual goal of 45 Million.• Led effort to successfully win replicable SAP standard in large multi-national with initial win of $5 million.Developed initiatives with HP Sales in the Northeast to develop new HP services-led Microsoft-based opportunities in Collaboration & Employee Portals, Application Migration and Modernization, IT Consolidation for Microsoft Environments, .Net Business Intelligence, SAP Re-platforming, Messaging, and other partnered solutions.

• Sales skills and account management led to doubling revenue year over year from less than $300K to $10 million in the NJ healthcare vertical • Led a virtual team of internal resources and external partners to win the Materials Management project at large Healthcare provider in NJ - $5.5 million in 2004.• Managed the growth of revenue at a large transportation company from $650K to over 2 million 2004.• Developed business in the first energy firms to come out of bankruptcy from zero to over a million in 2004.Was responsible for the development of unassigned healthcare hospitals in NJ as well as accounts in the energy and transportation field.

• Managed the sales efforts with the IT Standards Group to exceeded target revenue objectives (20 million) every year on Citigroup team – Presidents Award each year.• Directed the sales effort with the Global Standards Group to win Oliver Project in the UK. Won $40 million (Storage, Server, desktop, Monitor and Services) in 2000.Managed Salomon Smith Barney - Global Standards Group relationship of Citigroup. Worked with CTO and IT departments to position HP as corporate IT standard for Desktops, Intel Servers, Monitors, Storage and Services globally.

Launched a Money Market trading solution sold to Banks, Brokers and Institutions. Brought on first 10 clients.

Reuters is a global electronic publisher with annual revenues of $3 3 billion+. Reuters acquired IP Sharp (IPSA), a global timesharing company that, among other things, commercialized the revolutionary programing language APL. * Expanded the penetration of BLEND a Securities Lending timeshare solution to penetrate 90% of the market in the USA* Expanded the penetration of Instant Link a Global Settlement timeshare solution to be one of the premier solutions adopted by Banks, Brokers and Institutions.*Various senior sales management and support positions

Bachelor Of Arts - Ba, Social Sciences

Activities and Societies: President of Purple Spur Society Treasurer of the Scuba Club Intramural Sports Convener - 3 years

Diploma, Administrative Studies

Activities and Societies: President of Student Council