Andrew Hay Email & Phone Number

Garden City, NY, United States

• Maintained financial records and ensured compliance with inventory and accounting procedures for a high-volume district of four showrooms.
• Partnered with and led a team of four Operations Administrators.
• Maintained accuracy of inventory, payables/receivables, and customer deposits.
• Conducted quarterly cycle counts, and reconciled missing units.
• Utilized Storis and AS400 to manage orders and purchasing.
• Assisted corporate accounting with month-end processes and reporting.

Greater Boston Area

• Facilitated purchasing, coordinated communications, and acted as a liaison between sales team andfactory for 3 showrooms and a clearance center.
• Utilized Storis to ensure customer order and purchase order accuracy, reviewed costing, and monitoredproduction time-lines.
• Maintained customer deposits and financial reconciliations.
• Acted as logistics coordinator to ensure proper receipt of merchandise and delivery to clients.
• Partnered with Visual Merchant to facilitate smooth seasonal sales floor resets.
• Managed, tracked, and oversaw inventory counts and reconciliations for the showrooms and the localwarehouse.

Andover, MA

Burlington, Massachusetts, United States

• Created and maintained staff schedules, processed payroll, monitored store budget performance.
• Participated in on-boarding, training, and development of staff.
• Delivered performance reviews and mediated conflict resolution.
• Motivated and lead sales team to achieve and exceed goals.
• Provided troubleshooting for store and POS systems.
• Contributed to store’s social media presence.

Salem, NH

• Created and maintained weekly employee schedules and records in Kronos WorkForce.
• Planned and executed visual installation projects to strict timelines.
• Formatted and kept sales floor demonstration units up to date and in working order.
• Handled and high volume of incoming calls.
• Provided exceptional customer service.
• Provided troubleshooting for store and POS systems.

Greater Boston Area

• Night Box: Wrote and coordinated content for a nightlife-focused mobile app while developing a unique brand voice. Content created included blog posts, app-store wording, and in-app descriptions.
• NIMANY: Wrote copy and styled virtual outfits to highlight a line of specialty men's and women's graphic t- shirts for use in press releases.

Greater Boston Area

• Created and maintained employee schedules balancing payroll hours with workload to ensure smooth operations and excellent customer experience.
• Managed time and attendance and payroll processing.
• Ensured accuracy of employment paperwork, including I-9’s.
• Conducted performance reviews and administered corrective action.
• Performed Leader on Duty tasks, providing excellent customer service and resolving escalated situations.
• Recruited, interviewed, and trained new hires.

Master'S Degree, Global Fashion Management, 3.8

A highly-selective, multi-national program focused around Business Administration as it relates to the Fashion Industry. Among the key.

Ba, Communications Studies