Andrew Hay Email & Phone Number

Garden City, Ny, United States

• Maintained financial records and ensured compliance with inventory and accounting procedures for a high-volume district of four showrooms.• Partnered with and led a team of four Operations Administrators.• Maintained accuracy of inventory, payables/receivables, and customer deposits.• Conducted quarterly cycle counts, and reconciled missing units.• Utilized Storis and AS400 to manage orders and purchasing.• Assisted corporate accounting with month-end processes and reporting.• Ensured accurate record keeping and conducted quarterly Sarbanes-Oxley testing.• Maximized delivered sales while working to control returns and margins.

Greater Boston Area

• Facilitated purchasing, coordinated communications, and acted as a liaison between sales team andfactory for 3 showrooms and a clearance center.• Utilized Storis to ensure customer order and purchase order accuracy, reviewed costing, and monitoredproduction time-lines.• Maintained customer deposits and financial reconciliations.• Acted as logistics coordinator to ensure proper receipt of merchandise and delivery to clients.• Partnered with Visual Merchant to facilitate smooth seasonal sales floor resets.• Managed, tracked, and oversaw inventory counts and reconciliations for the showrooms and the localwarehouse.

Andover, Ma

Burlington, Massachusetts, United States

• Created and maintained staff schedules, processed payroll, monitored store budget performance.• Participated in on-boarding, training, and development of staff.• Delivered performance reviews and mediated conflict resolution.• Motivated and lead sales team to achieve and exceed goals. • Provided troubleshooting for store and POS systems.• Contributed to store’s social media presence.

Salem, Nh

• Created and maintained weekly employee schedules and records in Kronos WorkForce.• Planned and executed visual installation projects to strict timelines.• Formatted and kept sales floor demonstration units up to date and in working order.• Handled and high volume of incoming calls.• Provided exceptional customer service.• Provided troubleshooting for store and POS systems.• Member of the mentor team helping to facilitate in and out-of-store trainings for new hires.

Greater Boston Area

• Night Box: Wrote and coordinated content for a nightlife-focused mobile app while developing a unique brand voice. Content created included blog posts, app-store wording, and in-app descriptions.• NIMANY: Wrote copy and styled virtual outfits to highlight a line of specialty men's and women's graphic t- shirts for use in press releases.

Greater Boston Area

• Created and maintained employee schedules balancing payroll hours with workload to ensure smooth operations and excellent customer experience.• Managed time and attendance and payroll processing.• Ensured accuracy of employment paperwork, including I-9’s.• Conducted performance reviews and administered corrective action.• Performed Leader on Duty tasks, providing excellent customer service and resolving escalated situations.• Recruited, interviewed, and trained new hires.• Participated in the pilot and roll-out of a new HRIS platform.• Was store lead for the training and roll out of a new POS system.• Seen as a District-wide resource for store operations compliance and best practices.

Master'S Degree, Global Fashion Management, 3.8

A highly-selective, multi-national program focused around Business Administration as it relates to the Fashion Industry. Among the key.

Ba, Communications Studies