Aria Lynch

Aria Lynch Email and Phone Number

Employee Experience Specialist @ Parsons Corporation
Hope Mills, NC, US
Aria Lynch's Location
Hope Mills, North Carolina, United States, United States
About Aria Lynch

Communication is a crucial factor toward success. As a Communications and Administrative professional with a history of strong performance and excellent results, I have worked in customer service for over 12 years, starting in restaurants and retail and progressing to management and administrative office work. With the lessons learned in each position, I have honed my ability to formulate creative solutions and connect with clientele.One of my major strengths is training new and existing employees regarding operations, customer service, and metric performance. With my experience and a bachelor's degree in Mass Communications, my passion boosts my organization's presence and impression both publicly and internally with its employees.Moreover, I possess outstanding team leadership, a superior work ethic, and the ability to motivate others in a supportive and collaborative team environment. I have proven leadership skills to grow a group of savviest professionals in the business by motivating, coaching, consistently providing feedback, and leading by example.Furthermore, I have proficient coordination, organization, and events, ensuring a smooth, efficient event flow. I demonstrate the ability to evolve and promote brands to garner attention and drive consumer action. I can contribute realistic and attainable communication paths to promote improving digital public relations.

Aria Lynch's Current Company Details
Parsons Corporation

Parsons Corporation

View
Employee Experience Specialist
Hope Mills, NC, US
Website:
parsons.com
Employees:
20796
Aria Lynch Work Experience Details
  • Parsons Corporation
    Employee Experience Specialist
    Parsons Corporation
    Hope Mills, Nc, Us
  • Parsons Corporation
    Hr Communications Specialist
    Parsons Corporation Sep 2022 - Present
  • Aria Creative Consultation, Llc
    Creative Consultant
    Aria Creative Consultation, Llc Aug 2022 - Present
  • Enhanced Results Marketing
    Independent Consultant
    Enhanced Results Marketing Aug 2009 - Mar 2023
    As an Independent Consultant, I perform various Strategic Communication & Digital Media Relations, Graphic Design, Community Relations, and Production Assistance functions.I spearhead continually evolving trends and practices to ensure the latest and most effective communication tools and methods. I perform total management of electronic and social media accounts of clients with a special focus on accommodating time-sensitive updates on an on-call basis 24/7. This role allows me to demonstrate my proficiency in social media, marketing, and web-based interfaces to efficiently execute and multitask among marketing assignments while facilitating real-time client information updates.On the creative side, I conceptualize and design layouts for visual media for print, social media, television, and website content such as Advertisements, Brochures, Webpages, Logos, Banners, Fliers, Newsletters, Social Media pages, etc.I establish, develop, and expand relationships through networking with local business leaders and other potential vendors of outlets for business volume, increasing the opportunity for growth and overall marketing revenue. On the side, I also assist on set for television and online video ad filming, assist in props, make-up, costume, and talent management.
  • Cumberland County Schools
    Communications Specialist
    Cumberland County Schools Sep 2021 - Sep 2022
    Fayetteville, North Carolina, United States
  • Lowe'S Companies, Inc.
    Temporary Central Talent Acquisition Specialist
    Lowe'S Companies, Inc. Apr 2021 - Sep 2021
  • Snyder Preschool And Learning Center
    Communications Specialist
    Snyder Preschool And Learning Center Oct 2017 - Aug 2018
    Fayetteville, North Carolina
    Equipped with excellent organization and multitasking abilities, I produced design and copywriting for all content for a center website, social media, and printed materials such as flyers, brochures, monthly newsletters, calendar, menu, postcards, and official letters. I also managed websites and social media to maintain constant and relevant communications with enrolled and potential families.I also served as a primary guide for program tours and performed inventory management, monitoring the center budget, accounts payable, and accounts receivable. My efforts increased the center's community presence by planning and coordinating strategies for outreach events and presentations.Here are my other accomplishments involving this role:✓ Boosted student enrollment from 60% to 100% capacity with a 5-month waiting list through standardized touring & marketing✓ Audited and corrected student and employee files resulting in the first inspection with no errors or demerits for the center✓ Created standard operating procedures for all administrative processes to ensure seamless and consistent operations
  • Sykes Enterprises, Incorporated
    Senior Team Leader
    Sykes Enterprises, Incorporated Jan 2015 - Mar 2015
    Fayetteville, North Carolina
    I served as direct supervisor for floor support personnel and initiatives in contracted customer service in a fast-paced inbound call center. Assisted each department in identifying or addressing potential and existing issues and utilized all available resources to ensure a seamless and uniform understanding of site responsibilities to internal and external clients.
  • Sykes Enterprises, Incorporated
    Manager Training Site Operations
    Sykes Enterprises, Incorporated Mar 2014 - Jan 2015
    Fayetteville, North Carolina
    Having served as the Manager of Training Sites Operations, I coordinated and executed multiple initiatives and events aligned to "People First" 's organizational culture. One of my biggest wins in this role is when I oversaw American Heart Association fundraising efforts as the site's Point of Contact for the Heartbeat of Sykes 2014 Campaign and raised the highest fundraising amount.I developed and branded a supplemental training program with targeted courses for existing employees, which decreased associated errors and increased agent awareness and personal responsibility. I also offered counsel to trainers on facilitation, client training, and other training requirements within the current program/site.Here are my other achievements:✓ Adjusted from instructor-led into learner-led facilitation, engaging all employees for a minimum of 80% of their learning✓ Became a Subject Matter Expert / Facilitator Expert, developing training materials for professional communication
  • Sykes Enterprises, Incorporated
    Trainer
    Sykes Enterprises, Incorporated Oct 2013 - Mar 2014
    Fayetteville, North Carolina
    As a Trainer, I served as the direct supervisor of new hire employees for matters including, but not limited to, knowledge development, tracking of hours worked, attendance, conduct, and performance. Conducted needs analysis studies to better customize course content and curricula and proposed action plans for each employee's, department's, and account's needs.I produced the best performing class to go to the call floor in the following areas: ✓ Quality, at least 5% higher than previous classes✓ Customer Satisfaction, at least 2% higher than most other classes✓ Retention, at least 20% higher than other classes
  • Sykes Enterprises, Incorporated
    Customer Service Representative
    Sykes Enterprises, Incorporated Jul 2013 - Oct 2013
    Fayetteville, North Carolina
    My career at SYKES started in the frontlines, providing the best possible client service when answering calls for a contracted financial client while servicing consumer loans in a large call center.
  • Fayetteville State University
    Full Time Student
    Fayetteville State University Aug 2009 - May 2012
  • Fayetteville State University
    Supplemental Instructor
    Fayetteville State University Dec 2009 - Dec 2011
    Fayetteville, North Carolina
    Designed and administered supplemental training for students enrolled in PHIL110-Critical Thinking.

Aria Lynch Education Details

Frequently Asked Questions about Aria Lynch

What company does Aria Lynch work for?

Aria Lynch works for Parsons Corporation

What is Aria Lynch's role at the current company?

Aria Lynch's current role is Employee Experience Specialist.

What schools did Aria Lynch attend?

Aria Lynch attended Fayetteville State University, Fayetteville State University.

Who are Aria Lynch's colleagues?

Aria Lynch's colleagues are Grace Parker, Cheryl Cornett, You-Lian Chu, Timothy Haney, Pe, Sara No, Carl Holmes, Hesham Hussein.

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