Aria Lynch Email & Phone Number

Hope Mills, Nc, Us

As an Independent Consultant, I perform various Strategic Communication & Digital Media Relations, Graphic Design, Community Relations, and Production Assistance functions.I spearhead continually evolving trends and practices to ensure the latest and most effective communication tools and methods. I perform total management of electronic and social media accounts of clients with a special focus on accommodating time-sensitive updates on an on-call basis 24/7. This role allows me to demonstrate my proficiency in social media, marketing, and web-based interfaces to efficiently execute and multitask among marketing assignments while facilitating real-time client information updates.On the creative side, I conceptualize and design layouts for visual media for print, social media, television, and website content such as Advertisements, Brochures, Webpages, Logos, Banners, Fliers, Newsletters, Social Media pages, etc.I establish, develop, and expand relationships through networking with local business leaders and other potential vendors of outlets for business volume, increasing the opportunity for growth and overall marketing revenue. On the side, I also assist on set for television and online video ad filming, assist in props, make-up, costume, and talent management.

Fayetteville, North Carolina, United States

Fayetteville, North Carolina

Equipped with excellent organization and multitasking abilities, I produced design and copywriting for all content for a center website, social media, and printed materials such as flyers, brochures, monthly newsletters, calendar, menu, postcards, and official letters. I also managed websites and social media to maintain constant and relevant communications with enrolled and potential families.I also served as a primary guide for program tours and performed inventory management, monitoring the center budget, accounts payable, and accounts receivable. My efforts increased the center's community presence by planning and coordinating strategies for outreach events and presentations.Here are my other accomplishments involving this role:✓ Boosted student enrollment from 60% to 100% capacity with a 5-month waiting list through standardized touring & marketing✓ Audited and corrected student and employee files resulting in the first inspection with no errors or demerits for the center✓ Created standard operating procedures for all administrative processes to ensure seamless and consistent operations

Fayetteville, North Carolina

I served as direct supervisor for floor support personnel and initiatives in contracted customer service in a fast-paced inbound call center. Assisted each department in identifying or addressing potential and existing issues and utilized all available resources to ensure a seamless and uniform understanding of site responsibilities to internal and external clients.

Fayetteville, North Carolina

Having served as the Manager of Training Sites Operations, I coordinated and executed multiple initiatives and events aligned to "People First" 's organizational culture. One of my biggest wins in this role is when I oversaw American Heart Association fundraising efforts as the site's Point of Contact for the Heartbeat of Sykes 2014 Campaign and raised the highest fundraising amount.I developed and branded a supplemental training program with targeted courses for existing employees, which decreased associated errors and increased agent awareness and personal responsibility. I also offered counsel to trainers on facilitation, client training, and other training requirements within the current program/site.Here are my other achievements:✓ Adjusted from instructor-led into learner-led facilitation, engaging all employees for a minimum of 80% of their learning✓ Became a Subject Matter Expert / Facilitator Expert, developing training materials for professional communication

Fayetteville, North Carolina

As a Trainer, I served as the direct supervisor of new hire employees for matters including, but not limited to, knowledge development, tracking of hours worked, attendance, conduct, and performance. Conducted needs analysis studies to better customize course content and curricula and proposed action plans for each employee's, department's, and account's needs.I produced the best performing class to go to the call floor in the following areas: ✓ Quality, at least 5% higher than previous classes✓ Customer Satisfaction, at least 2% higher than most other classes✓ Retention, at least 20% higher than other classes

Fayetteville, North Carolina

My career at SYKES started in the frontlines, providing the best possible client service when answering calls for a contracted financial client while servicing consumer loans in a large call center.

Fayetteville, North Carolina

Designed and administered supplemental training for students enrolled in PHIL110-Critical Thinking.

Education record

Bachelor Of Arts - Ba, Mass Communication/Media Studies, Magna Cum Laude- Gpa 3.54