Ariana Grochowski Email & Phone Number

• Train and supervise the Onboarding Coordinator role for a full product line
• Analyze resource availability, growing trends, and metrics to enhance customer experience

• Provisioned databases and assets for new and existing customers for multiple software platforms
• Assisted with process reform and development based off customer feedback and team analysis
• Communicated expectations to customers to ensure successful adoption via onboarding
• Cross department communication to support customer transition to and from onboarding

• Conduct weekly billing audits for each department that provides services to clients with Medicaid eligibility
• Track Unusual Incident Reports via electronic health record system and maintain Excel database to assist with monitoring trends
• Complete quarterly billing and attendance reports for Board of Directors
• Managed agency wide preparation for Commission on Accreditation of Rehabilitation Facilities accreditation process resulting in a three-year accreditation issuance

• Established and maintained secure filing system for documents, correspondence, Unusual Incident Reports and accreditation data
• Trained employees on office operations including implementation of new VoIP phone system
• Assisted in the registration and billing process for The Achievement Zone, a support program offering

Red Bank, NJ

• Evaluated inventory reports for all mid period and end of period inventory counts to analyze sales trends
• Managed accounts with all liquor, beer, wine and food vendors and processed invoices
• Processed staff payroll for over 50 employees, kept account of finances, updated staff files, and hired all recruited employees
• Developed private event brochure
• Involved with ordering and inventory of liquor and food vendors

• Managed and scheduled 10 employees
• Maintained an organized filing system of all upcoming and completed events
• Communicated with all sectors of the business to ensure that each event was executed properly
• Recruited and hired all new employees to ensure consistent guest satisfaction

• Filed and recorded mortgage packages and legal documents with county clerks and registers
• Opened and closed all files and assisted clients through the process

Bachelor Of Business Administration (B.B.A.), Business Management

Activities and Societies: Italian Club, Intramural VolleyballAACSB Accredited

Business Management, Business Administration