Braulio Arias Email & Phone Number

Valencia, ES

Comunidad Valenciana / Comunitat Valenciana, España

Spain

In my role at USA Flexo Solutions SL, I oversee the comprehensive management of company purchases, especially those critical for machine production. This includes the meticulous handling of invoices, managing, organizing, and ensuring the accurate verification and storage of documents. My responsibilities extend to supervising project flows, contributing.

Valencia/València, Comunidad Valenciana / Comunitat Valenciana, España

Provided top-notch customer service by promptly answering calls and expertly resolving issues for a leading European electric vehicle charger company. Managed and dispatched work orders, validated technical reports, and generated insightful reports on customer interactions. Effectively handled a wide range of incidents, from billing inquiries to technical.

Valencia/València, Comunidad Valenciana / Comunitat Valenciana, España

Managed and resolved incidents related to warranty claims, returns, and other customer issues across multiple e-commerce platforms including Amazon, eBay, and ManoMano. Developed and implemented efficient resolution processes using Zoho Desk and other tools, resulting in effective and timely solutions to customer inquiries and complaints. Demonstrated.

Alfafar, Comunidad Valenciana / Comunitat Valenciana, España

Led the development and implementation of comprehensive resolution protocols to support customers, effectively addressing a wide range of issues related to telecommunications, software, hardware, and servers. Consistently provided exceptional customer service and technical support, offering timely and effective solutions to any problem or inquiry. Managed.

España

Effectively managed and resolved a wide range of incidents, including warranty claims and return requests, on various e-commerce platforms such as Amazon, eBay, and ManoMano. Designed and implemented efficient resolution flows using Zoho Desk and other necessary tools, ensuring timely and effective solutions to customer inquiries and complaints..

Honduras

I taught mathematics, basic physics, and chemistry in English to 7th to 11th grade students, employing modern teaching methodologies to make complex subjects accessible and engaging. I crafted dynamic and personalized lesson plans tailored to individual student needs, fostering an inclusive and effective learning environment.I implemented a continuous.

I provided quick and accurate solutions to payment management and phone contract issues, ensuring a positive customer experience in every call. I professionally managed contracts and payments, offering detailed technical support and enhancing customer satisfaction and trust. My ability to listen and understand their concerns allowed me to identify.

Honduras

Expertly resolved complex service issues over the phone, including billing disputes and refunds, while providing exceptional customer service in both English and Spanish. Consistently drove sales and exceeded performance targets by identifying opportunities to upsell and cross-sell products and services to customers. Demonstrated strong problem-solving.

I worked as a Calculating Drafter and Technician in AutoCAD and Revit 3D at Saybe & Asociados, an architecture consultancy, for two years. My main responsibilities included digitizing architectural and construction plans, performing calculations for review by project leads, and preparing drawings for client presentations using AutoCAD, 3D Studio Max, and.

Pasante De Lic. En Arquitectura, Architecture

Pasante De Ing Civil, Construction Engineering

Bach. En Delineacion Industrial & Tec.Autocad+3Ds Studiomax+Revitarquitectura, Delineacion Industrial