Arica West Email & Phone Number

Salt Lake City, Ut, Us

Greater Salt Lake City Area

• Implemented automated order and inventory initiatives (EDI and API integrations). Created and maintaining documentation for commerce integrations• Oversee of hundreds of integrations with 9+ million transactions annually• Support Product Development teams with platform enhancements and integrations• Provides technical support to clients and internal teams• Oversee all EDI communication with internal users, external partners, and EDI network providers• Ensure smooth transitions during EDI system changes or maintenance• Proactively addresses issues that may impact integration implementation and provides training and support on integration processes • Collaborate with cross-functional teams for seamless integration and alignment of processes like testing and quality assurance efforts for reliable commerce integrations

Greater Salt Lake City Area

• Developed and prepared client reporting/analytic data to drive key business decisions for internal and external partners • Provided monthly/quarterly deep dive analysis of client business and provided a holistic summary of performance • Collected and summarized data to create decision support tools• Served as escalation point for queries and issues from internal and external parties• Managed a top tier client portfolio

Greater Salt Lake City Area

• Managing of $15M Key Accounts portfolio• Consultant to client regarding products and services and leading clients through the new product/order process• Creating an industry leading customer experience • Managing client inventory and projections• Uncovering requirements for future opportunities and growing relationships• Provide support to Marketing and Sales in managing promotion and logistics for Conferences and Trade Shows• Provide market research and business intelligence regarding prospective clients

Greater Salt Lake City Area

• Responsible for managing new product formulation, timeline, quality control, and packaging specifications with manufacturing partners• Identify critical components of potential new products and work with suppliers on creating those components commercially for company-wide implementation.• Research clinical journals and industry trade publications for trends, data, and information for product/content substantiation• Develop relations with new suppliers while enhancing relationships with current suppliers• Designed and implemented a structured process for launching new products• Management, coaching, and development of the training department and content creation process • Sourced media brokers, company branding items, and other various marketing tools increasing brand awareness• Implemented training and education platform for retail and broker partners • Increased brand recognition immensely – coordinated company presence at 17 industry events/tradeshow/expos within the first year

• Coordinated logistics and merchandising of products with vendors and brokers• Responsible for the product training of staff, coordinated training schedules, events, and workshops• Established relationships with key vendor accounts• Traveled nationally for position 90% of time • Inventory management and shrinkage control• Management of department staff and sales• Industry training and education of current market trends