Daily cold outreach to build value-based relationships with prospective partners at Leadr!Helping companies level up their org's leadership 1 call/email/carrier pigeon at a time.

Prevented churn and increased product dependence by managing customer accounts, relationships, and success- Frequent temperature check and forward thinking to prevent future problems- Fostering relationships between Artbrain and as many individuals in the client company as possible- Identifying needs pre-emptively and suggested relevant and useful feature usage- Regularly maintained customers who are not using the system properly/fully- Product training and demonstrations

Ran a cold-outbound sales cycle from start to finish to generate new clients- Used cold email and cold phone call outreach- Ran product demonstrations- Negotiated terms and pricing- Closed deals

Wrote, recorded, produced, and pitched music for sync licensing and for hire, focusing on modern Pop, Indie and Rock genres

Utilized analytical mindset and high EQ in a customer-facing environment to provide expedient and efficient service to clients via emails, live chats, and phone calls **Solved problems regarding loss of funds, login information, explanation of stock market situations, guidance in use of platform, via use of Salesforce OmniChannel and Confluence**Retained clients and rebuilt trust by remaining calm, empathetic and attentive to customer needs in the face of angry, upset and frustrated clients**Handled cases by using critical thinking where procedure is not yet clearly dictated

Taught English in private lessons and after-school programs, with an emphasis on proper pronunciation and spoken fluency**Utilized natural optimism and high energy levels to motivate children of all skill levels to love, learn, and retain English speaking ability

Intelligence - Research Division