Aric Roush Email & Phone Number

Naperville, Illinois, United States

* Establish clear channels of communication between project teams and leadership* Establish visibility into resource management and availability for Executive Management* Provide clear accountability and roles for all team members* Establish and maintain vendor relationships with several resourcing agencies

Downers Grove, Il

• Implemented Information Technology (IT) department processes to centralize control of all IT infrastructure• Worked with several vendors to plan and implement technology at a new office location for the company• Created and implemented IT policies for a quickly growing company• Prepared and lead audit team for FDA compliance audit for a client• Proposed, defined and implemented a methodology for application support for post application delivery support requests and handling. This portion of the company will grow to become a profit center for Lextech.• Responsible for all Lextech facilities. This included all power, water, lease negotiation, tenant disputes, and maintenance• Led implementation of Salesforce for the organization. Organized vendor contracts, was final decision maker on processes. Cut over from Daylite CRM• Led implementation of RingCentral VOIP solution

Lisle, Il

• Managed day to day operations of application development; across 6 in-house teams; one remote team and at least one contractor team• Played key role in implementation of the Entrepreneurial Operating System (EOS) across the entire organization.• Responsible for daily client interactions and project communication• Responsible for Profit and Loss on every project that the company sells.• Implemented project and profitability tracking metrics used by leadership team• Provided input and direction to overall company processes as part of the executive leadership team• Provided executive leadership for the client as well as internal executives for project updates and potential future project development.• Implemented a project management office that allows for agile software development while maintaining key performance metrics visibility• Implemented scope and task order controls to prevent scope creep and to ensure on-time delivery• Improved on-time and on budget project delivery.• Supervised the team during company growth from $4M to $14M in Annual Revenue• Played role of “Client Partner” to several key accounts; bringing in over $1M in FY15 in revenue from those accounts.

* Evaluated several facilities for suitability for an international communications command and control center in the Dominican Republic that will service 9 countries. * Authored the technical requirements and site survey documents.* Provided technical consulting on large scale camera implementation project in Santo Domingo, Dominican Republic.* Authored document for evaluation of and recommendations for a network infrastructure project at a hospital in Port Au Prince, Haiti.

•Implemented the first City of Chicago Next Generation (NG)9-1-1 Initiative; taking of SMS and MMS images and messages directly into 9-1-1. Created the workflow and business objectives to accomplish this project•Authored the documentation and workflows for the next phase of Chicago's NG9-1-1; real time chat•Began implementation of a fully redundant offsite backup and disaster recovery center to include, 911 and EOC services.•Managed the development and implementation of new CAD software and hardware for the Chicago Fire Department mobile data terminals•Provided expert testimony to the Department of Justice on the status of NG9-1-1 Services for the City of Chicago and appealed for broader legislation nationally•Authored the requests for proposal for a new digital radio console project; lead the review team; and lead the contract negotiations with the selected vendor•Oversaw the implementation of a new Computer Aided Dispatch server, network and client infrastructure•Provide long term planning and vision for the entire organization, relative to technology for homeland security, emergency management and 9-1-1 operations•Managed the implementation of a new 91-1 telephony system which will replace a system that has been in operation for 15 years•Responsible for the yearly technology budget and daily allocation of funds•Responsible for contract negotiations with technology vendors•Currently creating and updating regularly the 3, 5 and 10 year technology implementation plans•Authored and reviewed numerous multi-million dollar requests for proposals for a broad range of products and services•Oversaw the implementation of an interoperability UHF/VHF and 800 MHz radio system for first responder emergency personnel use•Redesigned, scoped and managed the technology refresh of the Emergency Operations Center•Chairman of the City of Chicago Public Safety Technology Consortium•Co-Chairman of the Urban Area Security Initiative – Technology Sub-Comm.

Managing all day to day operations of the Technology Section of the OEMCManaged several large vendors and projects on day to day project management as well as long term planningOversaw the on-going implementation of a new network topology and security infrastructure on the Computer Aided Dispatch (CAD) Network.Oversaw the passage of several Memorandums of Understanding to promote radio interoperability within the Urban Area Security Initiative (UASI) groupManaged the implementation of new wireless CDMA network for use with the Chicago Police Department's I-CLEAR systemManaged the implementation of several new systems, including a domain controller and administrative network upgrade; the implementation of a new mail server; the implementation of a new Oracle database running ArcSDE for GIS Applications.Managed the implementation of an automatic call back system for the OEMC that can call up to 1,000 phone numbers per minute to notify citizens of emergency situationsManaged the implementation of an emergency management suite of software for managing and tracking resources during a major incident.Managed the implementation of a new paging and notification system for OEMC Emergency Manangement, Fire and Police Operations, as well as Streets and Sanitation

Manage a $43 Million 911 computer aided dispatch system with 2,500 mobile data computers, 545 remote workstations, 232 miles of Fiber Optics, 850 Miles of Copper Plant for a complete secure network.Responsible for 3 Unix/Linux System Administrators, 1 Windows System Administrator, 2 Database Analysts, 4 programmers. Create and implement action plans for software upgrades, system outages, and all associated technology related issues.Implemented a biometric security system for the OEMC

Named 2002 Most Outstanding Employee of the YearAuthored the technical requirements document for the City of Chicago's High-rise Emergency Evacuation Ordinance.Pursuant to the Evacuation Ordinance, coordinated with third party vendors to develop and implement a database solution which enabled the distribution of the building floor plans to first responders and to high level decision makers during emergencies.Duties included troubleshooting geodatabase problems and any problem with the main geofile.Created an updated fire/EMS dispatching database; which included a great deal of contact with ESRI and the city's GIS group.Represented the Office of Emergency Communications (OEMC) to other City departments as the primary GIS contactReviewed and updated AML and Avenue scripts that were used to generate a routing network that is being used to recommend fire equipment to dispatch throughout the city.Utilized MapObjects 2.0 (ESRI) to create custom application for emergency situation analysis and map productionResponsible for map production for all OEMC mapping needs as well as data requests that came from other departments.System Development **Integration

Worked on various projects for ComEd, and The City of Chicago, utilizing various GIS packages (ARC/INFO, ArcView, Smallworld, Visio, AutoCad Map, AutoCad Map Server)Responsible for the day to day administration, as a team lead, of the maintenance of a utility database using Smallworld GIS software.Supervised a second shift of contract drafters.Served as a lead technical analyst for a major project for a joint venture between the City of Chicago and ComEd; responsible for acquisition, digitization, and analysis of all data.Lead analyst for mapping and GIS project for Graceland Cemetery.