Ariel Orozco Email and Phone Number

- Opened/closed personal or business accounts, completed intra-account transfers, and processed loan or credit card payments in person or over the phone-Presented new and additional products and services to existing customers- Processed customer requests for statements, ordering checks or debit cards, and updating account information in database- Processed wire transfer requests accurately along with call back procedures to verify authenticity- Cross-sold products and services based on each clients specific needs and preferences - Assisted with daily tasks for Vice President/ Business Developer of the bank.

-Processed transactions, including deposits, withdrawals, loan/ credit card payments and issuing cashier checks -Upheld strict financial protocols and monitored customer behaviors to prevent fraud or theft-Balanced cash drawers and ATM machine to ensure accuracy in daily transactions-Assisted customers with account inquiries, account maintenance and other banking needs -Provided technical support and problem resolution to in person and online customers in a high-volume retail banking environment

- Responsible for opening and closing branch- Maintained accurate records of exchanges, balancing cash drawers at the beginning and end of each shift - Provided accurate and up-to-date exchange rates to customers - Upheld policies and procedures such as AML and KYC regulations