Ariel Cuevas Email & Phone Number

Los Angeles Metropolitan Area

Denver, Colorado, United States

Denver, Colorado, United States

This role works with cross-functional teams to minimize quality risks and collect feedback to drive continuous improvement. The role serves as the primary liaison contact for global quality issues, bulk production issues, VOC (voice of the customer) interacting with inter/external functional teams to resolve and mitigate any quality concerns. This role works collaboratively across the organization to ensure the quality standards are upheld. Responsibilities: Global DC quality issue management:• Provide dispositions for global DC quality failures for assigned categories.• Project manages all of DC issues for assigned categories. Examples: 3rd party rework; 5k report, etc.• Interact with cross-functional team for root cause analysis and problem-solving options.• Establish DC process and tools• Establish and implement the global DC training platform.External quality issue management:• Manage external quality issues (such as: EFR, VOC, store complaints…etc…) for assigned categories.• Interact with cross-functional team for root cause analysis and problem-solving options.Statistical Analytics:• Collect and analyze global quality failures, return rates and the VOC data. Provide insights for product design improvement to TD/PD/CM, Design.Partner with Product Stewardship:• Partner with Product Stewardship teams, to ensure all corporate, brand, regulatory and legal requirements are met.Education:• Support the QA manager to provide inspection training on specific product categories based on the brand requirements and maintain/update the training material as needed, including online training module creation and documentation.Development/production consultation:• Partner with cross-functional team (color/ material/ design/ TD) for the product risk analysis for assigned categories, providing suggestions for production risk control during development stage.

Denver, Colorado, United States

Denver, Co

• Executed quality improvement research and studies• Developed educational materials used to train staff on QA standards• Assisted with quality control audits• Ensured production process meets industry standards• Experimented with products to determine their reliability• Kept team on task to complete orders according to deadlines• Generated detailed specs of final designs• Coordinated translation of labels and sales materials• Collaborated with other team members to perform internal QA audits• Made sure each product met industry regulations and standards• Established product specifications and quality assurance practices• Fielded customer complaints and rectified service issues

Denver, Co

• Executed quality improvement research and studies• Developed educational materials used to train staff on QA standards• Assisted with quality control audits• Ensured production process meets industry standards• Experimented with products to determine their reliability• Kept team on task to complete orders according to deadlines• Generated detailed specs of final designs• Coordinated translation of labels and sales materials• Collaborated with other team members to perform internal QA audits• Made sure each product met industry regulations and standards• Established product specifications and quality assurance practices• Fielded customer complaints and rectified service issues

San Francisco, California Area

• Verified data integrity and accuracy• Developed new process for employee evaluation which resulted in marked performance improvements• Sampled materials and products to conduct in-depth measurements and tests• Made recommendations on ways to improve testing procedures, production processes and training• Evaluated results against design standards and compliance requirements• Acted as the liaison between production, delivery and merchandising teams

San Francisco Bay Area

• Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.• Tracked and managed transfer paperwork such as packing lists. • Achieved team goals by guiding employees in coordinating and deploying best practices.• Supported senior company leaders by delivering reports outlining performance to drive process improvements.• Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.

Bachelor Of Science (B.S.), Business Management

Associate Of Arts (A.A.), Design And Visual Communications, General