Ariel Giles Email & Phone Number

Michigan, United States

Train new Field Operations Managers hired into the region.Assist with leadership hiring for fellow districts.Manage relationships with ~175 host partner locations including national brands, franchise owners, and independent partners across Michigan and the Fort Wayne area.Oversee all district operations (administrative, accounting, facilities, inventory, schedule optimization).Analyze district revenue trends, KPI’s, and review P&L to maximize results, and hold supervisors accountable for their results.Ensure the district’s Lead Trainer continues to establish, build, and maintain relationships with local animal outreach groups for the benefit of team training and social impact.Recruit, hire, develop field and office leadership teams.Direct reports: ~20, Indirect reports: ~30

Greater Detroit Area

Oversight of fellow hospitals within the district during their time between PM’s. Once hired, responsible for training of new PM and team handoff.“Pod” leader of 4 Practice Managers within the Michigan/Toledo market. Responsible for leading pod calls, collecting results, first point of contact for PMs within the pod that have questions/concerns.Evaluate the processes, progress, and productivity by analyzing reporting (Flash, P&L, Productivity, etc.)Inspire team to be advocates for Optimum Wellness Plans and hold them accountable to achieving enrollment goals.Retain DVM's by ensuring they feel heard and supported while staying on track with hospital goals.Budget and plan for the hospital’s COGS including medical supplies, drugs, radiographs, etc.

Greater Detroit Area

Store manager of two locations in Metro DetroitExperience being responsible for up to 30 team membersLead team training for new stores opening in the Midwest regionResponsible for training all new Store Managers in the Midwest regionPartner with Director of Training and Development at home office and fellow Regional Trainers biweekly to discuss training initiatives Accountable for overall sales, profitability, customer service, visual strategies, operations, and inventory management.Recruit, hire, and train all associates and members of leadership team.Write and administer annual performance appraisals to all members of the teamMonitor payroll and build schedulesExecute operational excellence by following all policies and procedures thoroughly

Rochester Hills, Mi

Store manager of two locations in Metro Detroit.Accountable for overall sales, profitability, visual strategies, operations, and inventory management.Drive sales through core gift product, custom print, and workshops/events business.Lead team training for new store openings in the Midwest region. Trained all new Store Managers in the Midwest.Partner biweekly with Director of Training & Development and fellow regional trainers to discuss initiatives.-Direct reports: ~30

Livonia, Michigan

Rochester Hills, Mi

Auburn Hills, Michigan

Orion Twp, Mi