Veterinary Assistant & Receptionist
San Diego, California, United States
Veterinary Assistant • Assisted in a range of veterinary surgeries, providing hands-on assistance to veterinarians, and monitoring anesthesia.• Prepared surgical equipment and operating rooms, ensuring a sterile and organized environment.• Functioned as a room nurse, managing, and coordinating treatments as needed for patients.• Administered various treatments to patients as prescribed by the veterinarian. • Conducted blood draws and collected samples for lab tests.• Prepared and dispensed medications from the pharmacy.Customer Service Representative • Managed clinic operations, scheduling surgeries, appointments, and patient drop-offs. Supported nursing staff by clarifying discharge instructions and medications. • Efficiently handled client communication and relayed critical details to doctors. • Executed office responsibilities, including email correspondence, inventory management, invoice processing, and ensuring a professional, welcoming environment for clients. • Relayed detailed aftercare and go-home instructions to clients, ensuring the clear understanding for optimal recovery of patients.• Conducted follow-up calls to monitor the recovery process, addressing any concerns or questions from pet owners.• Concluded each day by overseeing end-of-day reports and reconciling cash drawers.