Arielle Wright Email & Phone Number

Tampa, Florida, United States

North Andover, Ma, Us

Review, research and resolve case work as assignedReview and process requests, such as credit appeals, discharges cases and FAFSA filingsRespond to customer emails and/or chatsEnsure customer communication is documented as neededAccurately entering information into various computer programsOperate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.Assist with CSR functions on an ad hoc basis as needed to meet established metrics by clientSome flexibility to work from home available.

Us

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. Recipient of multiple positive reviews acknowledging dedication to excellent customer service. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Greeted customers entering the office to ascertain what each customer wanted or needed. Multitasking by running two windows when alone and still taking large cash payments.Researching customers address to send refund check to them, using our system cayenne or sun biz.org, also contacting the customer by phone to get an forwarding address. After I get an forwarding address and send the check out I enter the information into Microsoft Word.Entering in Direct Debits in a timely matter when customers either mail them in or drop them off with a 100% accuracy. At the end of the day I balance my draw making sure my cash and checks are correct, Then I lock my money away, clean and wipe down my area and set the alarm for the vault.

Lakeland, Florida, Us

Provides premier customer service, including greeting customers and answering their questions. Weighs and scans products. Accepts payment and provide change when appropriate. Handles cash and other forms of tender accurately. Resolves customer issues and answers questions. Bags purchases if needed.