• Spearheaded digital activist community engagement strategies, resulting in a 43% increase in campaign impact and volunteer retention.• Developed and implemented a training program to enhance volunteer spokesperson effectiveness in public advocacy and campaign operations.• Collaborated with analytics teams to optimize outreach efforts and integrated feedback loops into campaign strategies.

Freelance contractor and contracting service specializing in media, graphic design, web design, brand consulting, event planning/ management, and so much more.

• Successfully led the coordination and execution of large-scale events, resulting in increased attendance and engagement from key stakeholders.• Developed and implemented strategic plans to optimize organizational efficiency and effectiveness, resulting in streamlined operations and improved outcomes.• Cultivated strong relationships with diverse stakeholders, including government officials, community leaders, and business partners, to advance the organization's mission and goals.- Conducted extensive research and analysis on relevant policy issues, providing valuable insights and recommendations to inform decision-making processes.• Oversaw the management of budgets, resources, and personnel, ensuring adherence to financial and operational guidelines.• Designed and delivered professional development training programs for staff and volunteers, enhancing their skills and knowledge in key areas.• Developed marketing and communications strategies to promote organizational initiatives and increase public awareness of key issues.• Collaborated with external organizations to build strategic partnerships and leverage resources for mutual benefit.• Led millennial voter campaigns, such as Black Youth Vote!, achieving substantial community engagement and increased voter turnout through strategic partnerships and social media leverage.• Managed high-level responsibilities as the Executive Assistant to the CEO, improving office efficiency, leadership accessibility, and coordination of complex schedules.• Mentored and developed college interns and organizing staff, enhancing team productivity and cohesion through targeted training and performance evaluations.• Successfully integrated digital tools into campaign strategies, using social media, email campaigns, and peer-to-peer texting to drive action and support for key initiatives.

ProGeorgia's Women of Color (WOC) Initiative is an eight-month fellowship that trains Women of Color in social justice and civic engagement work. The Initiative is designed to ensure that the voices of women of color are front and center as we build a more equitable Georgia. The work planned for the Social Justice Fellowship focuses on civic engagement or issues related to social change.The Women of Color Justice Fellows are committed to social change and making a difference in improving the life circumstances of all people.- Conducted extensive research on the intersectionality of race, gender, and justice to inform policy recommendations- Coordinated and facilitated community events to raise awareness about issues impacting women of color- Collaborated with partner organizations to develop and implement advocacy campaigns centered on promoting equity and justice- Assisted in the creation of a comprehensive training program for community members to become advocates for social justice- Contributed to the development of grant proposals to secure funding for organizational initiatives- Provided administrative support to the organization's leadership team, including scheduling meetings and managing communication with partner organizations.

- Provided exceptional customer service by answering inquiries, resolving issues, and guiding members through the healthcare system.- Managed a high volume of incoming calls and emails while maintaining a positive and professional attitude.- Assisted members in understanding their benefits, coverage, and claims processes.- Collaborated with other departments to ensure accurate and timely resolution of member issues.- Maintained up-to-date knowledge of healthcare policies, regulations, and industry standards to better serve members.- Consistently met or exceeded performance metrics, including call quality, customer satisfaction, and productivity.- Contributed to the development and improvement of member service processes and procedures.- Conducted outreach to members to promote preventive health measures and encourage engagement in their healthcare.

- Provided personalized beauty consultations to customers and recommended products based on their individual needs and preferences.- Demonstrated and explained product features and benefits to customers, resulting in increased sales and customer satisfaction.- Expertly applied makeup on customers for special events and occasions, showcasing the latest beauty trends and techniques.- Maintained a clean and organized work area, ensuring that all products were properly stocked and displayed.- Consistently met and exceeded sales goals, earning recognition as a top performer within the store.- Participated in ongoing training and education to stay up-to-date on the latest beauty trends and techniques, and shared this knowledge with customers to enhance their experience.

- Demonstrated exceptional customer service skills as a Library Assistant and Move-On-When-Ready Advisor at Georgia Military College- Successfully assisted students in the registration process for Move-On-When-Ready program, resulting in a 20% increase in program enrollment- Maintained accurate student records and provided timely feedback to the academic advisors to ensure seamless student progress- Managed and organized a vast collection of books and resources, providing efficient and effective library services to students and faculty members- Developed and implemented a new system for tracking and categorizing library resources, resulting in a 30% reduction in student wait times for accessing materials- Collaborated with faculty members to curate and manage course-specific reserve collections, aiding in the academic success of students- Trained and supervised a team of student workers in various library tasks, cultivating a positive and productive work environment.

- Contributed to the development of marketing campaigns for EHEALTH SERVICES GROUP LLC, resulting in a 25% increase in web traffic and a 15% increase in customer engagement.- Assisted in the creation of social media content and managed the company's social media accounts, resulting in a 10% increase in followers and a 20% increase in engagement.- Conducted market research to identify trends and opportunities in the healthcare industry, providing valuable insights that informed business decisions.- Collaborated with cross-functional teams, including sales and product development, to develop and implement strategies for customer acquisition and retention.- Participated in training and professional development programs to enhance skills in areas such as project management, data analysis, and communication.