As Business System Analyst in Information System Department under Acer Group .- member of PMO group handling the system support and closed to company business model- dealing with ERP system team for the company operation and the cross countries projects- focusing on user experience and practicing SDLC methodologies

As Business Analyst for the F& B e-menu on Tablet Program Analyer- Singapore Japanese Restaurant (Ministry of Food - MoF), analyzing the sales report thru tablet and diners, provide attractive menu design and games during seasonal promotion.- Singapore Local Restaurant (Toast Box), design and propose the Kiosk tablet for counter food ordering. - Beijing China Restaurant (Yippin), analyzing the sales report, provide attractive menu design and seasonal promotion.

As Business Architech for the Document Managment System and Workflow - user requirement gathering, requirement engineering- Docuflo solution in SIRIM (Malaysia national organisation for standards and quality)- Docuflo solution in Protech Print (Security Printing Companies)- OCR and FormTrap solution (AmBank Assurance, Zurich Takaful)

As a Technical Consultant, handled several system testings: Functional Testing, Performance Testing, Load Testing and Application Monitoring Engagements. Had been applied system integration knowledge and experience in integrating various system as per user’s requirements.Designed, planned and documented Test Plans and Strategies to maximise effectiveness of testing procedures.Successfully completed several Automated Testing Engagements. Facilitated complete end to end process, from test planning to scripting, to scenario design and execution to results analysis. Developed manual testing strategies to test various application modules that were not suitable for automated testing.Assisted customers on upgrading and improving testing practices and techniques to ensure maximum ROI for testing activities.