- Enhanced public speaking skills through frequent presentations and campus tours.- Handled incoming calls efficiently, providing clear and helpful information to prospective students.- Performed office administration tasks, ensuring smooth operations and organized workflows.- Always maintained and promoted a positive image of the university.- Represented Goldsmiths at third-party recruitment fairs, effectively communicating the university's offerings and benefits.- Confidently utilized Excel to manage and enter confidential data accurately.- Led on-campus tours, delivering informative and engaging experiences for visitors.- Responded to queries from UK, EU, and international prospective students, offering detailed and accurate information.- Collaborated effectively as part of a team to achieve departmental goals.- Participated in focus groups, providing valuable feedback and insights for university initiatives.- Supported graduation ceremonies, ensuring they ran smoothly and were memorable for attendees.

- Provided clear and efficient communication, accurately transcribing answers under time constraints to ensure equal assessment opportunities.- Coordinated and delegated tasks among team members to ensure smooth exam operations and adherence to protocol.- Vigilantly monitored students to prevent any form of malpractice or cheating, maintaining a fair testing environment.- Efficiently distributed stationery, exam papers, and answer booklets to students, ensuring all required materials were available.- Enforced exam regulations consistently, ensuring a quiet, orderly, and focused atmosphere for all examinees.- Organized and set up the exam hall or room, ensuring it met all necessary requirements, such as appropriate seating arrangements and accessibility considerations.- Acted promptly and effectively in emergencies, such as assisting ill students or coordinating fire evacuations, ensuring the safety and well-being of all participants.- Responded to student inquiries regarding exam procedures and regulations, providing clear and accurate information.- Recognized and addressed the emotional needs of students, offering reassurance and support to help them remain calm and focused.- Recorded attendance, noted any incidents, and ensured all documentation was completed accurately and submitted promptly.- Ensured the secure handling and storage of exam papers before, during, and after the exam, maintaining the confidentiality and integrity of the assessment process.- Delivered clear instructions and guidelines to students before the start of the exam, ensuring everyone understood the procedures and expectations.- Followed all health and safety protocols for working with young people, to ensure a safe environment for students and staff.

- Communicated effectively with students, addressing their inquiries, and providing assistance.- Conducted campus tours, showcasing facilities, and enhancing prospective students' experiences.- Calculated and recorded student Average Point Scores using Excel, ensuring accuracy and efficiency.- Handled and maintained confidential student data, securely inputting it into the college system.- Developed skills in managing client interactions over the phone, ensuring a professional and helpful approach.- Supported staff members with various tasks, contributing to a collaborative and productive work environment.

- Attended pre-event planning and briefing sessions, ensuring thorough understanding of all relevant information.- Took responsibility for the safety and comfort of spectators within a designated area, providing exceptional customer service.- Conducted all required safety checks and reported unauthorized activities to the supervisor or Control Centre.- Collected and relayed event information to the Supervisor, ensuring clear communication and efficient operations.- Monitored and controlled access, ingress, and egress within a designated area, ensuring the safety and welfare of spectators, staff, and visitors.- Stayed well-versed in evacuation procedures and safety systems specific to the area, ensuring readiness in case of emergencies.- Ensured compliance with the Safety Certificate requirements, ground regulations, and venue policies and procedures at all times.- Engaged with and welcomed spectators and visitors professionally, enhancing their overall experience.- Maintained knowledge of emergency signals and methods, ensuring quick and effective response during emergencies.- Recognized potential fire hazards and suspicious packages, reporting findings immediately to the Supervisor to ensure prompt action.

- Demonstrated strong organizational skills by effectively balancing customer inquiries with stock replenishment, ensuring prompt and efficient service.- Excelled in a team environment, contributing to a cohesive and productive work atmosphere.- Enhanced expertise in operating tills and providing exceptional customer service.- Resolved customer issues and complaints in a professional and courteous manner, maintaining high levels of customer satisfaction.- Created appealing product displays to enhance the shopping experience and drive sales.- Proficiently operated POS systems, handled cash transactions, and processed various forms of payment accurately.- Demonstrated flexibility by quickly adapting to changing work demands and priorities, such as peak shopping times- Assisted with setting up seasonal displays and changing store layouts to reflect new inventory and promotions.- Stayed vigilant and monitored the store for any potential security threats, including shoplifting, to ensure the safety of customers and staff.- Acted swiftly and effectively in response to any emergencies, following established protocols to ensure the safety and well-being of all individuals in the store.- Supervised the security desk, honing attention to detail and security protocols.