Level-Ii Engineer
Current
Apr 2022 - Present
AeroLeads people directory · profile
Md Ariful Islam Email & Phone Number
SWE | Tech. Support | Teacher | Idea-tor | Happiness Engineer
at
Idera, Inc.
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
SWE | Tech. Support | Teacher | Idea-tor | Happiness Engineer
Location
Chattogram, Bangladesh, Bangladesh
Company size
Who is Md Ariful Islam? Overview
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Quick answer
Md Ariful Islam is listed as SWE | Tech. Support | Teacher | Idea-tor | Happiness Engineer at Idera, Inc., a company with 75 employees, based in Chattogram, Bangladesh, Bangladesh. AeroLeads shows a matched LinkedIn profile for Md Ariful Islam.
Md Ariful Islam previously worked as Level-II Engineer at Idera, Inc. and Technical Support Engineer at Wedevs. Md Ariful Islam holds Bachelor Of Engineering - Be, Computer Science And Engineering from International Islamic University Chittagong.
Company email context
Email format at Idera, Inc.
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Idera, Inc.
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Profile bio
About Md Ariful Islam
Assalamu-alaikum (Peace be upon you).I am Arif, a Computer Science Graduate dedicated to making technology work seamlessly for everyone. With a background in technical support and a knack for problem-solving, I have had the privilege of assisting over 10 thousand customers, ensuring their tech needs are met.My expertise spans various areas, including web application/plugin development, mathematical reasoning, data analytics, and the critical art of debugging and testing. I thrive on challenges and enjoy diving into the intricate realms of Data Science and Machine Learning.I bring proficiency in a range of programming languages such as C/C++, JavaScript, PHP, Python, and database technologies like MySQL and NoSQL.Let's collaborate and create technological solutions that simplify complexities.Thank you for stopping by!
Current workplace
Md Ariful Islam's current company
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Idera, Inc.
7 roles
Md Ariful Islam work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
- Working with more advanced issues and customization.- RnD of my product.- Conducting client meetings. - Training and helping juniors to Improve their Skills.- Taking ownership of technical issues and working with our Engineering team to resolve more advanced issues when necessary. - Resolving escalated customer complaints
Jul 2021 - Mar 2022
Jr. Support Engineer
- Providing Support via Helpscout support tickets/ live chat for both of our free & paid products.- Troubleshooting, investigating, and creating detailed bug reports. - Taking ownership of technical issues and working with our Engineering team to resolve more advanced issues when necessary. - Resolving escalated customer complaints
Nov 2020 - Jun 2021
Trainee Support Engineer
- WordPress Core development- Product/ Domain Knowledge- Fundamentals for tech support
Aug 2020 - Oct 2020
Product Champ
- Research and development of my product, including marketplace and competitor analysis.- Collaborating with the Product Development Team, Sales Team, and Content & Marketing Team.- Conducting training sessions for newcomers.- Working on new feature notes.- Conducting client meetings.
Jan 2021 - Mar 2022
Technical Support Engineer
Oct 2020 - Feb 2022
Undergraduate Teaching Assistant
Course: Data Structure & C++- Conducting Lab sessions- Grading CT and Assignments- Preparing Coursework
Oct 2018 - Apr 2019
Team & coworkers
Colleagues at Idera, Inc.
Other employees you can reach at ideracorp.com. View company contacts for 75 employees →
RM
Rafael Méndez Aguiñaga
Colleague at Idera, Inc.San Luis Potosí, Mexico, Mexico
View →
IS
Iqbal Shaikh
Colleague at Idera, Inc.Mumbai, Maharashtra, India, India
View →
JJ
Julian Jones
Colleague at Idera, Inc.Austin, Texas, United States, United States
View →
AP
Arvind Pokale
Colleague at Idera, Inc.Bengaluru, Karnataka, India, India
View →
FC
Fernando César
Colleague at Idera, Inc.São Paulo, Brazil, Brazil
View →
TD
Theo De Bruin
Colleague at Idera, Inc.Amsterdam, North Holland, Netherlands, Netherlands
View →
BF
Bryan Foxx
Colleague at Idera, Inc.Greater Orlando, United States
View →
SB
Sarah Barker
Colleague at Idera, Inc.Dallas-Fort Worth Metroplex, United States
View →
KG
Karen Grigoryan
Colleague at Idera, Inc.Yerevan, Armenia, Armenia
View →
HÖ
Halil Öztürk
Colleague at Idera, Inc.Kocaeli, Türkiye, Turkey
View →
Rafael Méndez Aguiñaga
Colleague at Idera, Inc.San Luis Potosí, Mexico, Mexico
View →
IS
Iqbal Shaikh
Colleague at Idera, Inc.Mumbai, Maharashtra, India, India
View →
JJ
Julian Jones
Colleague at Idera, Inc.Austin, Texas, United States, United States
View →
AP
Arvind Pokale
Colleague at Idera, Inc.Bengaluru, Karnataka, India, India
View →
FC
Fernando César
Colleague at Idera, Inc.São Paulo, Brazil, Brazil
View →
TD
Theo De Bruin
Colleague at Idera, Inc.Amsterdam, North Holland, Netherlands, Netherlands
View →
BF
Bryan Foxx
Colleague at Idera, Inc.Greater Orlando, United States
View →
SB
Sarah Barker
Colleague at Idera, Inc.Dallas-Fort Worth Metroplex, United States
View →
KG
Karen Grigoryan
Colleague at Idera, Inc.Yerevan, Armenia, Armenia
View →
HÖ
Halil Öztürk
Colleague at Idera, Inc.Kocaeli, Türkiye, Turkey
View →
2 education records
Md Ariful Islam education
Bachelor Of Engineering - Be, Computer Science And Engineering
Higher Secondary Certificate, Science
FAQ
Frequently asked questions about Md Ariful Islam
Quick answers generated from the profile data available on this page.
What company does Md Ariful Islam work for?
Md Ariful Islam works for Idera, Inc..
What is Md Ariful Islam's role at Idera, Inc.?
Md Ariful Islam is listed as SWE | Tech. Support | Teacher | Idea-tor | Happiness Engineer at Idera, Inc..
Where is Md Ariful Islam based?
Md Ariful Islam is based in Chattogram, Bangladesh, Bangladesh while working with Idera, Inc..
What companies has Md Ariful Islam worked for?
Md Ariful Islam has worked for Idera, Inc., Wedevs, Wp Erp, Inc., and International Islamic University Chittagong.
Who are Md Ariful Islam's colleagues at Idera, Inc.?
Md Ariful Islam's colleagues at Idera, Inc. include Rafael Méndez Aguiñaga, Iqbal Shaikh, Julian Jones, Arvind Pokale, and Fernando César.
How can I contact Md Ariful Islam?
You can use AeroLeads to view verified contact signals for Md Ariful Islam at Idera, Inc., including work email, phone, and LinkedIn data when available.
What schools did Md Ariful Islam attend?
Md Ariful Islam holds Bachelor Of Engineering - Be, Computer Science And Engineering from International Islamic University Chittagong.
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