Systems Transition And Change Manager
Current
Aug 2022 - Present
AeroLeads people directory · profile
Arif Rafi Email & Phone Number
Systems Transition and Change Manager @ Insights | ILM Level 5 Operations Manager
at
Insights
2 work emails found
@walsall.gov.uk
2 phones found area 192
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Systems Transition and Change Manager @ Insights | ILM Level 5 Operations Manager
Location
Wednesbury, England, United Kingdom
Company size
Who is Arif Rafi? Overview
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Quick answer
Arif Rafi is listed as Systems Transition and Change Manager @ Insights | ILM Level 5 Operations Manager at Insights, a company with 750 employees, based in Wednesbury, England, United Kingdom. AeroLeads shows a work email signal at walsall.gov.uk, phone signal with area code 192, and a matched LinkedIn profile for Arif Rafi.
Arif Rafi previously worked as Systems Transition and Change Manager at Insights and Change Manager at Graphnet Health. Arif Rafi studied at Tividale Comprehensive.
Company email context
Email format at Insights
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{last}{first_initial}@walsall.gov.uk
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AeroLeads found 2 current-domain work email signals for Arif Rafi. Compare company email patterns before reaching out.
Profile bio
About Arif Rafi
At Insights, my focus as the Systems Transition and Change Manager centers on facilitating smooth transitions and ensuring sustainable integration of services. My expertise in ITIL, coupled with leadership skills honed over two years in this role and previously at Graphnet Health, empowers our team to deliver exceptional service transitions. We've established a culture of strategic change management that resonates through our projects, emphasizing risk mitigation and seamless implementation.My mission is to orchestrate change that resonates with clarity and purpose within the organization. Expertly navigating the intricacies of both healthcare and public sectors, I leverage a strategic and analytical approach to drive operational excellence. The outcome is a fortified service delivery framework that not only meets but exceeds our organizational objectives, thanks to a collaborative ethos and a steadfast commitment to comprehensive process mapping and training.
Listed skills include Change Management, Leadership, Project Delivery, Stakeholder Management, and 16 others.
Current workplace
Arif Rafi's current company
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Insights
6 roles
Arif Rafi work experience
A career timeline built from the work history available for this profile.
Change Manager
Change Manager for Graphnet Health, responsible for managing all the changes across the company.
Sep 2021 - Aug 2022
Service Desk And Change Implementation Lead
New role in authority, which combines Service Desk Team Leader (1st and 2nd line managing total of 15 multiple skilled technical and non-technical staff), Change/Release management, Incident/Problem Management and Knowledge Management.Responsible for Transitioning of projects into BAU, including documentation, training and process mapping.Responsible for.
Mar 2016 - Sep 2021
Service Desk Manager
Managing the Serviec Desk on a daily basis, this includes 1st Line and 2nd Line. Also responsible for managing all Changes as I also hold the role of ICT Change Manager for the council.With these joint roles, I am responsible for the fix on fail and Service Change requests which come into the ICT department from both internal customer as well as 3rd party.
Dec 2006 - Sep 2021
Service Change Manager
Transitioning in new services to enable the ICT Service Desk (1st / 2nd line and Asset team), to enable them to provide support of new services. This included documentation and sometimes flow charts. Developed training packages for the user population across the council.Responsible for analysing customer demands and working with technical teams to deliver.
Dec 2006 - Sep 2021
Support Team Leader
Responsible for Managing Changes to ICT on behalf of Walsall Council. Managing resources and 3rd parties. Chairing CAB meetings. Report writing.
Mar 1992 - Nov 2006
Team & coworkers
Colleagues at Insights
Other employees you can reach at insights.com. View company contacts for 750 employees →
TK
Tim Kauffman
Colleague at Insights
Greater Pittsburgh Region, United States
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RM
Rhona Mclean (Swinton)
Colleague at Insights
Glencarse, Scotland, United Kingdom, United Kingdom
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TD
Tony Denton
Colleague at Insights
Northwich, England, United Kingdom, United Kingdom
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RM
Rhonda Mclaren πππβ€οΈ
Colleague at Insights
Greater Dundee Area, United Kingdom
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MF
Monica Fisher
Colleague at Insights
Three Mile Cross, England, United Kingdom, United Kingdom
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JM
Joanne Morley-Hill
Colleague at Insights
Dundee, Scotland, United Kingdom, United Kingdom
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LE
Lewis Everett
Colleague at Insights
Mattishall, England, United Kingdom, United Kingdom
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GM
Gareth Mcrae
Colleague at Insights
Dundee, Scotland, United Kingdom, United Kingdom
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LP
Leda Prenga
Colleague at Insights
Madrid, Community Of Madrid, Spain, Spain
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KK
Karlijn K.
Colleague at Insights
Arnhem-Nijmegen Region, Netherlands
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Tim Kauffman
Colleague at Insights
Greater Pittsburgh Region, United States
View →
RM
Rhona Mclean (Swinton)
Colleague at Insights
Glencarse, Scotland, United Kingdom, United Kingdom
View →
TD
Tony Denton
Colleague at Insights
Northwich, England, United Kingdom, United Kingdom
View →
RM
Rhonda Mclaren πππβ€οΈ
Colleague at Insights
Greater Dundee Area, United Kingdom
View →
MF
Monica Fisher
Colleague at Insights
Three Mile Cross, England, United Kingdom, United Kingdom
View →
JM
Joanne Morley-Hill
Colleague at Insights
Dundee, Scotland, United Kingdom, United Kingdom
View →
LE
Lewis Everett
Colleague at Insights
Mattishall, England, United Kingdom, United Kingdom
View →
GM
Gareth Mcrae
Colleague at Insights
Dundee, Scotland, United Kingdom, United Kingdom
View →
LP
Leda Prenga
Colleague at Insights
Madrid, Community Of Madrid, Spain, Spain
View →
KK
Karlijn K.
Colleague at Insights
Arnhem-Nijmegen Region, Netherlands
View →
2 education records
Arif Rafi education
Education record
Tividale Comprehensive
Education record
Tividale Comprehensive
FAQ
Frequently asked questions about Arif Rafi
Quick answers generated from the profile data available on this page.
What company does Arif Rafi work for?
Arif Rafi works for Insights.
What is Arif Rafi's role at Insights?
Arif Rafi is listed as Systems Transition and Change Manager @ Insights | ILM Level 5 Operations Manager at Insights.
What is Arif Rafi's email address?
AeroLeads has found 2 work email signals at @walsall.gov.uk for Arif Rafi at Insights.
What is Arif Rafi's phone number?
AeroLeads has found 2 phone signal(s) with area code 192 for Arif Rafi at Insights.
Where is Arif Rafi based?
Arif Rafi is based in Wednesbury, England, United Kingdom while working with Insights.
What companies has Arif Rafi worked for?
Arif Rafi has worked for Insights, Graphnet Health, Walsall Council, and Capgemini.
Who are Arif Rafi's colleagues at Insights?
Arif Rafi's colleagues at Insights include Tim Kauffman, Rhona Mclean (Swinton), Tony Denton, Rhonda Mclaren πππβ€οΈ, and Monica Fisher.
How can I contact Arif Rafi?
You can use AeroLeads to view verified contact signals for Arif Rafi at Insights, including work email, phone, and LinkedIn data when available.
What schools did Arif Rafi attend?
Arif Rafi studied at Tividale Comprehensive.
What skills is Arif Rafi known for?
Arif Rafi is listed with skills including Change Management, Leadership, Project Delivery, Stakeholder Management, Service Delivery, Itil, Public Sector, and Prince2.
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