*Now I am working at Blue Rain International and joined Blue Rain International in March 2024 as Deputy Manager, Marketing. o Develop efficient and intuitive marketing strategies that are customer-centric to promote the company’s services - Visa services and Air travel. o Identify target markets and tailor campaigns to meet client's needs. Manage advertising campaigns across various channels, including social media, print, and online platforms.o Ensure excellent customer service is provided at all times. Resolved customer's complaints and inquiries promptly and professionally and fostered a customer-centric culture among staff.o To develop promotional campaigns, and marketing strategies including - brochures, demand letters, and engaging content to attract customers and drive sales.o Keep abreast of industry trends, competitor activities, and market conditions. Adapt strategies and tactics accordingly to stay competitive and capitalize on opportunities in the market.o Prepare and present regular Marketing reports to senior management, providing insights into performance, challenges, opportunities, and overcoming any business obstacles.o Working closely with marketing, service development, and other departments to align marketing strategies with overall business objectives. o Being adaptable and responsive to changes in the market, customer preferences, company goals, business sense, and industry expertise.

I was worked at Elitbuzz Technologies Limited in the position of Executive Sales. I am in charge of sales of Bulk SMS services to retail customers, POS solutions and services to wholesale clients for their retail customers, SMS gateway to Aggregators, Voice Services to Telecom operators, and IT Solutions to B2B and End users. And also sales of Odoo ERP and CRM software, WhatsApp for Business Communications.Responsibilities:o Participate and Promote in the sales, marketing, and development of Software e.g., Odoo ERP & CRM, POS, and Bulk SMS service, Voice solution, WhatsApp messaging service. o Build and Develop business opportunities by identifying, and evaluating the position in the software and telecommunication industries of selling prospects and researching and analyzing sales options. o Generate leads through product demonstrations or presentations and tailor the sales pitch to showcase the software's value and features to potential customers. o Qualify leads to determine the client's level of interest, budget, authority to make purchasing decisions, and how well they match the software and telecommunications services for the ideal customer profile.o Once clients are onboarded, responsible for finalizing contract agreements and software customization or integration to meet their unique requirements, providing ongoing support, and ensuring customer satisfaction.o Maintain relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; and recommending profit and service improvements.o Monitoring web-based telecommunication software and working with the support team to give perfect solutions to clients. Providing existing and potential customer status feedback and reporting daily received and appointed tasks to management. o Prepare and present proposals and quotations that outline pricing, licensing terms, and any additional services or customization options.

I was in charge of Sales in Telecommunications services and A2P business solutions(SMS aggregation) Sales and marketing to the international market on digital and social platforms for SMS Business. Responsible for Finding International Customers and Vendors on Social media, over the phone, and connecting to our platform for SMS transactions business.Responsibilitieso Telecommunications services and A2P business solutions (SMS aggregation) Sales and marketing to the international market on digital and social platforms for SMS Business - OTP, Voice solutions, routes, and gateway. o Finding International Customers and Vendors on social media, over the phone, and connecting to our platform for SMS transactions business. o Conducting the international SMS Market Survey to explore the area of opportunities such as businesses, organizations, or service providers who could benefit from SMS aggregation services. o Monitoring SMS aggregation industry trends, competitor activities, and market demands for market analysis and research to identify new opportunities, understand client needs, and refine marketing strategies. o Once clients are onboarded, responsible for maintaining and nurturing client relationships and serving as the primary point of contact for clients, addressing inquiries, providing updates, and ensuring client satisfaction. o Monitoring web-based telecommunication software and working with the support team to give perfect solutions to customers and vendors. o Providing existing and potential customer status feedback and reporting daily received and appointed tasks to management. o Explore the demands of the customers and vendors to satisfy those by professional reactivity and build good relationships. o Actively participating in all aspects of running an SMS aggregation business.