Aris Munandar Email & Phone Number

3 Tampines Grande, Aia Tampines #07-00, Singapore 528799

Nongsa, Riau Islands, Indonesia

* Manage IT Hardware and Software Asset Life cycle by Using AutoSCAN ATLAS-AMS and FlexeraONE Software* day to day monitoring of software and hardware compliance .* Engage vendor to support AIA Requirements for HW and SW* Weekly report, continues monitoring of SW End of Life within AIA Environments to keep software comply *Facilitate annual Hardware and Software Audit*Evaluate and Review Software compliance status*Check, Validate and Approved Hardware and Software request as per AIA Product Standard*Provide technical support to end user queries, request and issue receive on ServiceNOW*Involve on the Automation Project of the Department*License Administrator of MS Dynamic CRM, Power BI ,Project Online , Tableau, Adobe and Autodesk*Manage company billing of the secure printing solution ( Uniflow Online )

Batam, Indonesia

- Daily SAP Basis Support- Active Directory Control Basic Support- Instaltion Server, Backup, Restore, Upgrade ( Windows Server 2012R2 , 2016 Std & 2019 )- provisioning and maintenance NPS Server as Wifi Radius- Installation, configuration and provisioning UDM PRO as AP gateways- implementation NPS Server as Radius builtin with UDM PRO as Access Point gateway- Provisioning Stonefly and Veeam Bakup and Replicate for disaster recovery backup- Setup Virtual Hyper V Manager- Setup and Implement MDT ( Microsoft Deployment Tool ) Server- Monitoring & Maintenance Firewall ( Fortinet )- Configure Cisco Router & Switch- Create label printer application for product, innerbox, outerbox, pallet, and bin using zebra printer label and Bartender programming- establish relationship with suppliers and vendors

Batam

- Ensure Stable Operation of Organization’s Network and Databases- Implement Software and Security Updates- Troubleshoot and Fix IT Issuescontract under innovatz solution as IT SUPPORT CONSULTANT

Batam

- Execute telephone and technical support for inbound/outbound requests.- Operate with high caliber customer service- Ownership of assignments, requests, and issue management- Provide onsite and internal IT support when needed.- Provide knowledge, mentoring, and guidance to the team- Track all time worked with detailed documentation.- Effective communication and team collaboration.- Contribute to the growth and success of the team.- Adheres to process and policies for Infrastructure Services- An escalation contact for other support services consultants- Provide Support for interplex batam group- Daily SAP Basis Support- Active Directory Control Basic Support- Instaltion Server, Backup, Restore, Upgrade ( Windows Server 2012R2 & 2016 Std )- Setup Virtual Hyper V Manager- Monitoring & Maintenance Firewall ( Fortinet )- Configure Cisco Router & Switch- Create label printer application for product, innerbox, outerbox, pallet, and bin using zebra printer label and Bartender programming- establish relationship with suppliers and vendors

Batam

- IT local site for corporate FlexFlow implementation- Daily support for HP, Soraa, LEA, HELIOX, ACC (NIDEC), NAVMAN,LUXIM, Schneider, and TEC customers- First level support for BAAN IV issue- Support label printer application for product, innerbox, outerbox and pallet label using Zebra printer and ZPL programming- Rerouting flow Project as project requirment- Support IT Infrastructur - Hardware troubleshoot- Technical Support-- shopflor support

Jl. Diponegoro

Micros Server, Paragdim Server, Surya Soft Server, Maintenance Gate and CCTV

Bachelor Of Applied Science - Basc, Multimedia And Computer Network, 3.27

Associate'S Degree, Computer Systems Networking And Telecommunications