Information Security Analyst with a Technical support background and 5years of experience, possessing the strong motivational drive to succeed in the field of Cybersecurity via continuous self and career development. Highly skilled in problem identification, troubleshooting, and implementation of effective solutions for varying IT Service Operations, yielding excellent customer satisfaction and retention. Passionate about learning and providing support for the latest technology trends in a customer-centric environment. Dynamic team player with a track record of driving teamwork to effectively execute, impact and demonstrate urgency with projects big and small.