Aritcis Mark Deas Email & Phone Number
@coj.net
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Who is Aritcis Mark Deas? Overview
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Aritcis Mark Deas is listed as Server Infrastructure Manager at City of Jacksonville, a company with 2189 employees, based in Jacksonville, Florida, United States. AeroLeads shows a work email signal at coj.net and a matched LinkedIn profile for Aritcis Mark Deas.
Aritcis Mark Deas previously worked as Senior Technical Manager at Concentrix and Senior Technical Manager at Convergys. Aritcis Mark Deas holds Bachelor Of Science - Bs, Electronic Engineering And Technology from Florida Agricultural And Mechanical University.
Email format at City of Jacksonville
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AeroLeads found 1 current-domain work email signal for Aritcis Mark Deas. Compare company email patterns before reaching out.
About Aritcis Mark Deas
Experienced Technical Manager with a documented ability to lead both small and large technical teams. Reputation for fostering team work, strong work ethic and drive to meet and exceed company goals. Extensive experience providing knowledge and leadership in a multi technology environment such as server, voice and network. This infrastructure serves more than half of the Fortune 50 companies and 10 of the Top 25 Consumer Goods and Services companies. Areas of Expertise: • Leading and developing a highly skilled technical team • Application review and recommendation• Staff motivation • Client solution development and consulting• Capital and expense budget planning and adherence.
Listed skills include Team Management, Leadership, Vendor Management, Outsourcing, and 28 others.
Aritcis Mark Deas's current company
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Aritcis Mark Deas work experience
A career timeline built from the work history available for this profile.
Senior Technical Manager
- Managed a team of technicians / engineers responsible for the Global Contact Center and administrative voice infrastructure, supporting more than 150 customer contact service and data centers in 31 countries and.
- Management of a team of telecommunication technicians/engineers.
- Support of voice communication systems in a large call center environment across multiple sites (40).
- Design and maintenance of voice infrastructure, documentation, standard setting and process flows.
- Provide direction for senior engineer around design and documentation of voice systems.
- VOIP/SIP telecom support
Senior Technical Manager
- Managed a team of technicians / engineers responsible for the Global Contact Center and administrative voice infrastructure, supporting more than 150 customer contact service and data centers in 31 countries and.
- Management of a team of telecommunication technicians/engineers.
- Support of voice communication systems in a large call center environment across multiple sites (40).
- Design and maintenance of voice infrastructure, documentation, standard setting and process flows.
- Provide direction for senior engineer around design and documentation of voice systems.
- VOIP/SIP telecom support
Installation Maintenance And Repair Manager
- Supervised, approximately twenty plus technicians and contractors in support of desktop computers, local servers and local phone systems across more than 35 call centers.
- Direct supervision of approximately twenty plus technicians and contractors.
- Installation, maintenance and repair of voice system and desktop computers in over thirty five call centers.
- Basic server support and users administration.
- Definity G3R, Windows 3.1, 95 and NT
- On call responsibilities for problem analysis and resolution.
Facility / System Administrator & Force Manager
- Directed a team of 3 technicians that provided support for computers and application for some 250 users, along with managing local building facility. Lead a second team of 11 clerical team members who supported back.
- Computer and application support for 250 users.
- On-site support for both voice and data hardware and software.
- Opening and supporting of trouble tickets, and advises users on work arounds.
- System and user tracking and performance reporting.
- Perform call routing for two call centers (one 24 hours and the other 8am to 5pm)
Assistant Manager
- Supervised, develop and motivate a team of 15-20 customer representatives answering customer calls with billing and repair questions.
- Supervise, develop and motivate a team of 15-20 customer representatives.
- Proved individual and team performance feedback in the areas of sales, customer service and productivity.
- Set performance objectives based on individual goal setting sessions to align with company goals.
- Set up performance improvement plans as needed.
- Perform disciplinary action as necessary.
Assistant Manager Course Administrator
- Training of managers and customer representatives on the handling of customer inquiries relate to billing, collections, and installation of phone equipment.
- Training on the use of company computers and applications.
- In between training classes relieved for line managers to aid with customer representatives development.
Customer Service Representative
- Handling of customer inquiries related to repair, installation, and billing on customer phone.
- Filled in for manager as needed.
Colleagues at City of Jacksonville
Other employees you can reach at coj.net. View company contacts for 2189 employees →
Olga Moroz
Colleague at City Of Jacksonville
Jacksonville, Florida, United States, United States
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SC
Sharon Chappelle
Colleague at City Of Jacksonville
Jacksonville, Florida, United States, United States
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CR
Christopher Richardson
Colleague at City Of Jacksonville
Esbon, Kansas, United States, United States
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SJ
Sheena Johnson
Colleague at City Of Jacksonville
Jacksonville, Florida, United States, United States
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ST
Sponsorship Team
Colleague at City Of Jacksonville
Metro Jacksonville, United States
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HA
Helen Altman
Colleague at City Of Jacksonville
Jacksonville, Alabama, United States, United States
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AN
Alice Newman
Colleague at City Of Jacksonville
Miami, Florida, United States, United States
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MH
Melody Holt
Colleague at City Of Jacksonville
Jacksonville, Florida, United States, United States
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HC
Harrison Conyers
Colleague at City Of Jacksonville
Jacksonville, Florida, United States, United States
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SH
Sara Hammill
Colleague at City Of Jacksonville
Metro Jacksonville, United States
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Aritcis Mark Deas education
Frequently asked questions about Aritcis Mark Deas
Quick answers generated from the profile data available on this page.
What company does Aritcis Mark Deas work for?
Aritcis Mark Deas works for City of Jacksonville.
What is Aritcis Mark Deas's role at City of Jacksonville?
Aritcis Mark Deas is listed as Server Infrastructure Manager at City of Jacksonville.
What is Aritcis Mark Deas's email address?
AeroLeads has found 1 work email signal at @coj.net for Aritcis Mark Deas at City of Jacksonville.
Where is Aritcis Mark Deas based?
Aritcis Mark Deas is based in Jacksonville, Florida, United States while working with City of Jacksonville.
What companies has Aritcis Mark Deas worked for?
Aritcis Mark Deas has worked for City Of Jacksonville, Concentrix, Convergys, and At&T.
Who are Aritcis Mark Deas's colleagues at City of Jacksonville?
Aritcis Mark Deas's colleagues at City of Jacksonville include Olga Moroz, Sharon Chappelle, Christopher Richardson, Sheena Johnson, and Sponsorship Team.
How can I contact Aritcis Mark Deas?
You can use AeroLeads to view verified contact signals for Aritcis Mark Deas at City of Jacksonville, including work email, phone, and LinkedIn data when available.
What schools did Aritcis Mark Deas attend?
Aritcis Mark Deas holds Bachelor Of Science - Bs, Electronic Engineering And Technology from Florida Agricultural And Mechanical University.
What skills is Aritcis Mark Deas known for?
Aritcis Mark Deas is listed with skills including Team Management, Leadership, Vendor Management, Outsourcing, Project Management, Call Centers, Information Technology, and Voice Over Ip.
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