End reponsible for HartingBank's multi-site operation with assembly, distribution and repair of medical devices and mobility aids.Key-results:• Head of 400 FTE Business Unit & member of company MT• Harmonized and integrated site locations to increase scalability• Implemented ERP system (MS Dynamics AX) to digitize and optimize customer interaction• Implemented Process Management Organization to drive sustainable bottom-up process improvement

End responsible for JDE's B-2-B coffee & tea solutions (ingredients and machines) in the Netherlands. Field Operations consist of:- Operating: cleaning and ingredient replenishment - Technical services: installation, maintenance and modification- Routesales: door-2-door ingredient salesKey results:• Head of 600 FTE Business Unit & member of Ops MT• Introduced basics of Lean Manufacturing / TPM to improve availability of our coffeemachines • Implemented… Show more End responsible for JDE's B-2-B coffee & tea solutions (ingredients and machines) in the Netherlands. Field Operations consist of:- Operating: cleaning and ingredient replenishment - Technical services: installation, maintenance and modification- Routesales: door-2-door ingredient salesKey results:• Head of 600 FTE Business Unit & member of Ops MT• Introduced basics of Lean Manufacturing / TPM to improve availability of our coffeemachines • Implemented dynamic route planning ERP system to create process transparency• Outsourced part of operating services, including implementation of contractmanagement and quality control organization Show less

Responsible for strategic planning, budgeting, work preparation and continuous improvement of KLM's aircraft maintenance operation at hub Schiphol (400FTE / € 70M turnover).Key results:• Head of the strategic and operational business support department (35 FTE)• Led reorganization programme to design and implement business support structure (incl. processes & governance)• Created and led Innovation Office with 8 greenbelt project managers• Implemented self-supporting… Show more Responsible for strategic planning, budgeting, work preparation and continuous improvement of KLM's aircraft maintenance operation at hub Schiphol (400FTE / € 70M turnover).Key results:• Head of the strategic and operational business support department (35 FTE)• Led reorganization programme to design and implement business support structure (incl. processes & governance)• Created and led Innovation Office with 8 greenbelt project managers• Implemented self-supporting operating teams and digitization (i.e. mobile devices with flexible workload planning and administration), total 400 FTE Show less

Responsible for performance and P&L of KLM's Boeing 737 (project based) aircraft maintenance operation (48 aircraft / € 80M turnover).

Consultant at KLM's Engine Shop (500 FTE) implementing the Lean Six Sigma methodology and boosting continuous process improvement of engine maintenance operations.

Responsible for sourcing, contract implementation and SLA management of worldwide outsourced aircraft maintenance services. Total portfolio of 60 contracts / annual value €70M.

Responsible for performance and P&L of warehousing and distribution services to various international FMCG companies (€13M turnover), including customer relation management and new product development.

Various line management positions at TNT Logistics as part of TNT’s Young Executive Program:• Teamlead Order Fulfillment• Teamlead Inbound and Returns • Account Manager