Arjit Mishra Email & Phone Number

Lucknow, Up, In

- Resolved an average of 5+ client queries per on-call engagement, showcasing extensive product knowledge and troubleshooting skills.- Achieved a 95% satisfaction rate among both technical and non-technical audiences with effective communication.- Utilized a versatile tech stack, including SQL, Git, AWS, JIRA, Salesforce/Slack Automation, Postman, and QuickSight Dashboard, to streamline support processes and enhance customer experience.- Collaborated closely with cross-functional… Show more - Resolved an average of 5+ client queries per on-call engagement, showcasing extensive product knowledge and troubleshooting skills.- Achieved a 95% satisfaction rate among both technical and non-technical audiences with effective communication.- Utilized a versatile tech stack, including SQL, Git, AWS, JIRA, Salesforce/Slack Automation, Postman, and QuickSight Dashboard, to streamline support processes and enhance customer experience.- Collaborated closely with cross-functional teams to escalate and prioritize critical technical issues, ensuring timely resolution and minimizing service disruptions.- I, along with a select team, manage access to all customer accounts, ensuring security and reliability during new code deployments. Leveraging my investigative and debugging skills, as well as my software engineering experience at Paytm, I play a pivotal role in maintaining system integrity and performance. This responsibility underscores my commitment to delivering top-notch service. Show less

Noida, Uttar Pradesh, India

- Architected and developed highly scalable APIs to support machine learning models, enabling the handling of up to 14 transactions per second (TPS) on micro instances.- Created a Bitbucket pipeline to streamline the deployment process for fundamental machine learning models, resulting in a remarkable 25% reduction in deployment time and significantly improving overall platform efficiency.- Implemented a comprehensive unit testing strategy using Pytest that runs prior to deployment… Show more - Architected and developed highly scalable APIs to support machine learning models, enabling the handling of up to 14 transactions per second (TPS) on micro instances.- Created a Bitbucket pipeline to streamline the deployment process for fundamental machine learning models, resulting in a remarkable 25% reduction in deployment time and significantly improving overall platform efficiency.- Implemented a comprehensive unit testing strategy using Pytest that runs prior to deployment, effectively identifying and addressing potential bugs and issues, thereby enhancing code quality, reducing post-deployment debugging efforts, and ensuring a more reliable software release.- Utilized Datadog for real-time monitoring and performance analysis, ensuring optimal system health and responsiveness. Show less

• Achieved a 40% reduction in API response time by advancing FastAPI proficiency during backend development. • Enhanced data quality by 60% through data engineering tasks, including visualization and validation.• Implemented key elements for improved reliability, resulting in a 35% reduction in bug incidents.• Tech Stack: FastAPI, Apache Kafka, Pyspark, Pysql, Python, Java, Spring

Bachelor'S Degree, Computer Science, 82

10+2, Mathematics And Computer Science, 84

Activities and Societies: V-Cultural Executive