Head of Department of an iconic luxury hotel in the heart of South Mumbai, overlooking the Arabian Sea, that includes 13 revenue centres, including 3 fine dining restaurants, one by Michelin started chef - Vineet Bhatia, a Bar, two lounges, a delicatessen, in-room dining, banquets and the country’s foremost private members’ club

Runner-up, CEO's award for performance excellence 2020-2021.1) Managed the daily operations of the All Day Dining restaurant, The Bar and beverage program, in-room dining and home delivery operations. (40% of overall department revenue)2) Showed an increase of 10% Net promoter score year on year.3) Played a vital role on impact on the work life of the team showing an increase from 45% to 86% for AON Hewitt people pulse survey.4) Conceptualized and executed the Home Delivery operations of the hotel during the COVID-19 induced lockdown -2020.5) Played a key role in making revenue budgets for the entire department throughout my tenure.6) Spearheaded the implementation of new billing software throughout the department along with training for a team of 75.7) HACCP and food safety coordinator for the hotel

Based at The Oberoi Centre of Learning and Development - a premier institute, focused on developing future leaders of the hospitality industry.Trained at The Oberoi Amarvilās, The Oberoi Mumbai and The Trident Gurgaon