Manage & Support IT Infrastructure of the organization Including datacenter and 600+endpoints.Maintain the Antivirus server and check the updates happening regularly and manage logs.Analyze firewall executive reports and logs to troubleshoot issues.Manage emails, Multi-Factor Authentication (MFA), and organization-wide policies and tools using MS Admin Center, MS Office, MS SharePoint, and Domain.Administer and support Server, Office 365, Azure, Intune, and mail.Manage and maintain Office 365 services, including Exchange Online, SharePoint Online, Teams, etc.Monitor Office 365 service health and performance, troubleshooting and resolving issues as neededConfigure and maintain user accounts, licenses, and permissions in Office 365.

Have a good experience in IT infrastructure User management. Storage management. Security management Troubleshooting of all type of hardware (Desktop/Laptop/Printers), Software application & Networking problems.Good experience in installation .configuration &troubleshooting of MS Outlook 2010/10/13/16.taking regular data &mail backup of MS outlook (PST Files) Sound knowledge of client OS (Win10) troubleshootingTelecom/EPABX setup and operation (IP and Analog)Good understanding & troubleshooting knowledge of LAN/WAN infra.Proficient in O365 troubleshootingWell knowledge of all kind of printer installation/troubleshooting Deep knowledge of hardware troubleshooting such as desktop/laptop/printerGood knowledge of server hardware Proficient in telecom, CCTV surveillance & biometric device installation with troubleshooting

IT infrastructure & support

IT EXECUTIVE/DESKTOP SUPPORT AND NETWORK ENGINEER