Arjun Kumar Biswal Email & Phone Number

Pune, Maharashtra, India

• Designing the test cases and involved in test cases review meeting. • Preparing Mock Server and duplication the physical environment in setup. • Deploying Vrops in client side and in local VMs.• Installing Management packs on the VROPs and monitoring the metrics and• Properties of Compute and chassis, Unity 350F and PowerMax 2000/8000.• Attending client’s call on week basis and sending the report to client side.• Preparing the Test Plan and updating MP test cases in Zephyr.• Maintaining the Setup details in Confluence for client and Calsoft internal team.• Keep tracking of JSON files captured by REST API’s of physical systems.• Executing the functional test cases and stress test cases on different types of configurations.• Maintaining the Client and team Vcentre and ESX setup.• Attend daily team scrum and update work report and upcoming roadmap.• Triggering alerts by changing the Threshold values and monitoring the system’s behaviour on VROps.• Reporting issues and observation in JEERA according to severity of bugs• Logging and tracking the defects till closure

Hyderabad Area, India

-Handing the vworkspace product for EMEA region customers.-Provide exceptional customer service in person, via phone and email as appropriate-Resolve help desk issues including troubleshooting hardware and software issues-Perform user administration duties-Analyzing the customer setup and network, user, vworkspace version module over call and WebEx.-Joining the team’s meeting with the product expert and full coverage of the issue seen in the week.-Scrutinizing the customer environment if any hotfix or certain change happens.-Preparing the setup environment according to customer issue and applying different scene to the environment.-Handling the critical issue with the coordination with development team if required.

Hyderabad Area, India

- Developing the test plan and test execution of new products / features. - Working with other engineers to solve functionality and usability issues. - Debug complex technical issues so as to isolate or narrow down the root cause - Find performance bottlenecks and generate comparative / benchmark data - Develop automation for the test cases (including framework changes and reusable code) - Work quickly and efficiently in finding technical issues - Work with the customer support group as needed to resolve issue- Work on Netvault server backup functional testing.- Expertise on Virtualisation,Data recovery,Backup Restore,Opdupe.- Managing Client side Virual machine Adding client,removing backup opdupe ,policy jobs,schedule jobs and run parralle jobs on Netvault Backup .

Bachelor Of Technology (B.Tech.), Information Technology

Activities and Societies: Debete, Sports, Seminars I completed my B.Tech Degree in Raajdhani Engineering College Afiliated to AICTE ,New.

Intermediate, Science

Activities and Societies: Debate, GK, Sports Participated in Debate,sports,Quiz competition and different science seminars

Bhsp, Computer Science

Activities and Societies: Debate, GK, Sports I participated in different debet,Quiz,semenars