. Building a community environment that’s conducive to collaboration.. Continuously measuring member satisfaction and strive to improve member satisfaction levels . Build a collaborative environment and create member engagement through events, celebrations and tie ups with big brands as a platform for networking and at the same time generating revenue for the company. . Attend to our members' needs at all times and solve member issues within 24 hours. … Show more . Building a community environment that’s conducive to collaboration.. Continuously measuring member satisfaction and strive to improve member satisfaction levels . Build a collaborative environment and create member engagement through events, celebrations and tie ups with big brands as a platform for networking and at the same time generating revenue for the company. . Attend to our members' needs at all times and solve member issues within 24 hours. . Relationship Management with the peak Stakeholders (parent company- Brookfield) and clients at the business park and providing both with effective communications and solutions. . Centre tours for potential leads (walk-ins or Sales pipeline) through introducing the space and community. . Ensuring member data is updated for member onboardings, offboardings, access cards, parking details, NDR details and invoicing details. . Ensuring lead data is updated in the CRM platform on Sales Force. Ensuring Timely collection of payments for respective accounts. . Timely communication of invoices to respective member companies. . Training new joiners on onboarding/ offboarding clients, various policies and process of the organization.. Working with the CoWrks Operations teams to ensure operational efficiency and cleanliness of CoWrksspaces, buildings, IT infrastructure, back-of-house areas, etc.. Implementing new initiatives, policies & processes to improve operational efficiency and create stronger, more engaged CoWrks communities and achieve a service rating of >95%. Conducting research on potential members and develop tailored marketing strategies and materials based on such research.. Working with CoWrks marketing team to ensure required visibility for your CoWrks location. Inspecting our CoWrks Center amenities & services daily. When amenities or services need maintenance, raise Facilities Tickets through our ticketing platform. Show less

. Responsible for additional revenue other than the in-house clients (Non Desk Revenue) through day pass, meeting rooms and virtual offices. . Achievement of 170% target and more every month for Non Desk Revenue. . Build a collaborative environment and create member engagement through events, celebrations and tie ups with big brands as a platform for networking and at the same time generating revenue for the company. . Attend to our members' needs at all times and solve… Show more . Responsible for additional revenue other than the in-house clients (Non Desk Revenue) through day pass, meeting rooms and virtual offices. . Achievement of 170% target and more every month for Non Desk Revenue. . Build a collaborative environment and create member engagement through events, celebrations and tie ups with big brands as a platform for networking and at the same time generating revenue for the company. . Attend to our members' needs at all times and solve member issues within 24 hours. . Relationship Management with the peak Stakeholders (parent company- Brookfield) and clients at the business park and providing both with effective communications and solutions. . Centre tours for potential leads (walk-ins or Sales pipeline) through introducing the space and community. . Ensuring member data is updated for member onboardings, offboarding, access cards, parking details, NDR details and invoicing details.. Ensuring lead data is updated in the CRM platform on Sales Force. Ensuring Timely collection of payments for respective accounts.. Timely communication of invoices to respective member companies. Show less

. Creating an experience for customers keeping in mind the standards and uniformity of Regus all over the world.. Managing billing & check-ins/outs for all members. . Ensuring all client grievances are solved within 24 hours. . Ensure that members are engaged through action-packed events and collaborating opportunities. . Conduct Regus Center Tours for all potential new members.. Maintaining the up-keep of the centre and planning, organizing and… Show more . Creating an experience for customers keeping in mind the standards and uniformity of Regus all over the world.. Managing billing & check-ins/outs for all members. . Ensuring all client grievances are solved within 24 hours. . Ensure that members are engaged through action-packed events and collaborating opportunities. . Conduct Regus Center Tours for all potential new members.. Maintaining the up-keep of the centre and planning, organizing and evaluating the operations of commercial facilities & the included Real estate. . Plan, organize & direct administrative services such as signage, cleaning, maintenance, parking, Safety inspections & security. . Oversee the installation, maintenance ,repair and budget of real estate infrastructures including machinery, Equipment and electrical and mechanical systems Plan and manage the facility's operations budget. Show less

. Responsible for the smooth running of the Shift in coordination with the Duty Manager and other Departmental colleagues.. Act as a liaison between the guest and the other departments of the Hotel Training and Monitoring the work of the new recruits and identifying training needs of new recruits.. Arrangement for the Courteous to the VIPs and Long Staying. . Imparting appropriate overall supervision of in-house training of the team so as to attain service Excellence… Show more . Responsible for the smooth running of the Shift in coordination with the Duty Manager and other Departmental colleagues.. Act as a liaison between the guest and the other departments of the Hotel Training and Monitoring the work of the new recruits and identifying training needs of new recruits.. Arrangement for the Courteous to the VIPs and Long Staying. . Imparting appropriate overall supervision of in-house training of the team so as to attain service Excellence and teamwork. . Assuring the best customer service and experience at all times. . Supervision of front desk activities, which include guest relations, handling of cash, blocking of Rooms considering guest preferences. . Monitoring maximum In room check in by the front desk associate. Software used Opera (5 versions) Show less

. Greeting and interacting with the guests on a daily basis, informing them of their rights, resolving any queries within TAT provided. . Responsible for check-in/check-out of guests and Arrangement of special requirements of our VIPs & Long Staying guests. . Act as a liaison between the guest and the other departments of the Hotel. . Ensuring customer satisfaction achieving delivery of service quality norms. . Management of front desk activities, which include… Show more . Greeting and interacting with the guests on a daily basis, informing them of their rights, resolving any queries within TAT provided. . Responsible for check-in/check-out of guests and Arrangement of special requirements of our VIPs & Long Staying guests. . Act as a liaison between the guest and the other departments of the Hotel. . Ensuring customer satisfaction achieving delivery of service quality norms. . Management of front desk activities, which include guest relations, handling of cash, blocking of Rooms considering guest preferences.. Ensuring maximum in roomcheck in Maximum guest enrollment in Marriott loyalty program Software used Opera (5versions). Show less

·Responsibilities include helping guests out of vehicles, unloading their luggage and transporting it into the hotel & their rooms.· Perform all service related task in the department. . Ensure guest satisfaction through personalized services.· Ensure and support front office associates during large check-inns & checkouts.· Maintaining proper inventory and safe handling of guest luggage during large check-inns & checkout.· Ensure timely delivery of Newspapers… Show more ·Responsibilities include helping guests out of vehicles, unloading their luggage and transporting it into the hotel & their rooms.· Perform all service related task in the department. . Ensure guest satisfaction through personalized services.· Ensure and support front office associates during large check-inns & checkouts.· Maintaining proper inventory and safe handling of guest luggage during large check-inns & checkout.· Ensure timely delivery of Newspapers to all occupied guest rooms.. Responsible for proper inventory of luggage rooms of LLR and Same day room check out. Show less