* Contributed to market research reports and presentations to inform strategic decision-making for product development, marketing campaigns, and pricing strategies.* Utilised data visualisation tools to create dashboards and reports on key performance indicators (KPIs).* Maintained operational spreadsheets and databases for data accuracy and accessibility, while also monitored customer feedback and reviews to identify areas for improvement.

* Develop test plan for medium modules, consisting of end-to-end scenarios, types of testing and number of cycles of testing required for the test module, identifies all the risks and their mitigation plan and updates according in order to support test plan design.* Understands functional/non-functional/regression test requirements & automation or any of this specialized test plans, and develops respective test cases. Participates in manual test case preparation in order to commence test execution for manual testing projects and test scripting for automation, manual and Regression testing.* Use specialized testing tool to execute the respective scripts, execute the test cases, modify the scripts as required, identify defects, classify and raise defects participate in defect triages in order to identify defects in the application.

* Learned basic cable routing, termination, and modem/router configuration.* Conducted basic troubleshooting steps for connectivity issues and identified potential hardware or serviceproblems.* Provided clear and concise instructions on equipment setup and Actively participated in training sessions on broadband technology, equipment, and safety procedures.