• Gather New or Change requirements from customers• Share the requirement with developers• Evaluate the effort for development with developers• Prepare test cases and use the same for testing post development is completed• Handle all issues and inquiries• Acting as Scrum master and Product owner in their absence.

• 5.1 years of Experience in PeopleSoft (Operations such as creation,updations of EID's in GEID table (8.3 ,9.1 and 9.2 PeopleSoft),Understanding of technical issues with concern to synch issues email access ) • Handling Operations for EMEA , USA, Canada and APAC countries with related to all kind of transactions from Hire to termination in 8.3 and 9.1 PeopleSoft.• Facilitator between Technical and Business units in the Siebel and PeopleSoft critical issues.• Salesforce CRM for HR data implementation.• Resolving internal employee queries regarding HR, Navigation support and customer requirement and administrative procedures under agreed timelines over the phone and e-mails.• Support reporting queries by generating reports from peoplesoft , analyzing and providing the output to HRG's.• Communicating with the Human Resource Generalists & Employee Handling and helping team with smooth induction of new employees to the organization and respond to their issues and queries. • Support Globally for Data maintenance of Non-employees and Sub Contractor employee's for analysis to enhance operational efficiency.

• Worked for 8 Months as Business Development Manager in Next Education India Pvt Ltd for B2B sales• Was undertaking 2 Districts Udupi and Uttar kannada as a sales territory.• Meeting the School Principal/Chairman/Management body and giving Description about the product i.e. Digital class room.• Arranging demonstration of the product before the Teachers and Management body of the school• Also setting the proposals for sale and after sales support focal